[Backwards compatibility]
Over 4,000 PS4 games are playable on PS5✨

Your digital PS4 games and PS4 save data can be transferred to your PS5.

Check out the FAQ for more!

💡PS5 Backward compatibility
playstation.com/support/games/…

Please be respectful when using in-party voice chats on PS5 consoles. If you encounter harassment or other inappropriate behavior, you can report it & the PlayStation Safety team will review & respond accordingly.

💡Reporting inappropriate behavior on PS5 playstation.com/support/accoun…

'I want to play solo on the PlayStation Network without alerting my friends👉👈'

If that’s the case, we recommend customizing your online status settings!

💡 How to change online status on PlayStation Network
playstation.com/support/accoun…

Have you linked your account for PlayStation Network with Discord?

By linking your account, you can share PSN activities, such as what games you are playing, with other Discord users!

💡Guide to linking PSN account to Discord
playstation.com/support/subscr…

With [Notifications] on PlayStation 5 consoles, you can customize the alerts your system sends you!

Choose how to display or hide PS5 notifications while gaming or streaming.

💡How to manage notifications on PS5
playstation.com/support/accoun…

If you encounter harassment online, use the PlayStation Network's 'block function.'

Players blocked on PSN can no longer message you, add you to parties, or send friend requests.

💡How to block/unblock players
playstation.com/support/accoun…

Learn how to deactivate your PlayStation console to allow for new console activations and how to avoid activation limits.

💡PlayStation console deactivation guide
playstation.com/support/accoun…

Supported PS4 games can be upgraded to their downloadable PS5 versions.

In addition, this page also shows how to access available bonus content (such as art books and soundtracks) on the PS5.

💡How to upgrade supported PS4 games to PS5
playstation.com/support/games/…

If you are suspended for a Code of Conduct violation, you can check on your suspension status by submitting the following form.

💡PlayStation Network Account Status
playstation.com/safety/status

Don’t let others access your account.

Set a password at login, set up 2SV and enable Require Password at Checkout.

💡How to use security best practices on PSN
playstation.com/support/accoun…

Learn how to upload and download save data with PlayStation Plus online storage with our FAQ.

💡How to save/transfer save data with PlayStation Plus
playstation.com/support/subscr…

[To parents or guardians]
Set up a family account on PSN to manage parental controls and privacy settings for your children. Family accounts enable you to manage content purchase restrictions, set play time limits, & more.

💡How to set up a family account
playstation.com/support/accoun…

When communicating on PlayStation Network, be a team player and remember to be kind and considerate to others😌

💡Guidelines to follow on PSN and how infractions are addressed
playstation.com/support/accoun…

Need to back up game data before before moving or shipping your PS5?

Our FAQ can help!

💡How to backup/restore PS5 data
playstation.com/support/hardwa…

HDR delivers a higher contrast—or larger color and brightness range—than Standard Dynamic Range (SDR)

If you have a HDR-compatible display, try it out with your PlayStation 5 console!

💡How to enable HDR on PS5
playstation.com/support/hardwa…

If you encounter offensive messages online, please block and report the offending user.

Don’t retaliate.

💡How to report inappropriate content
playstation.com/support/accoun…

If you experience unexpected freezing or game crashes during gameplay, please try this troubleshooting.

⚙️Troubleshooting PlayStation game freezes or crashes
playstation.com/support/games/…

Don’t let others access your account.

Set a password at login, set up 2SV and enable Require Password at Checkout.

💡How to use security best practices on PSN
playstation.com/support/accoun…

Want to change the cover of your PS5 console or install a supported M.2 SSD?

Please refer to our guide below!

*The FAQ also includes information about the new PS5.

💡How to remove and replace PS5 console covers
playstation.com/support/hardwa…

PS5 consoles support 3D audio and you can enjoy immersive gameplay with compatible headphones🎧

💡How to set up 3D audio on PS5
playstation.com/support/hardwa…