Each year in April, The Beryl Institute encourages members to observe two celebration weeks to honor healthcare workers' contributions.

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The Experience Assessment provides you or your organization with a comprehensive understanding of the opportunities and strengths within your #PX efforts. Take the complimentary assessment today!

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Join us for an illuminating journey into the world of rounding technology within healthcare organizations, spotlighting its role in capturing in-the-moment feedback as part of a comprehensive XM (Experience Management) listening strategy.

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The movement towards patient and family partnerships in healthcare is a testament to the power of collaboration in driving meaningful change. This blog supports healthcare institutions to build and nurture formal and intentional partnerships.

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As the Manager of Learning & Professional Development, Bre Maddox helps members of The Beryl Institute community with learning programs to support their experience journey.

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This case study sheds light on how small process changes can make a big difference in creating a positive patient experience without the need for added resources.

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You can still engage virtually at ELEVATE PX. Virtual attendees will enjoy a library of recorded breakout sessions and live-streams of keynotes as well as access to virtual PX chats and virtual-only breakout sessions.

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Transgender activist Emily Newberry joins Director of Community Experience and Amy Kwiatkowski to share her multi-decade journey of acceptance and understanding and how it led her to the field of patient experience and advocacy.

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Join us for “Where are my things?”, an introduction to our latest publication highlighting best practices for safeguarding patient valuables and essential items in hospitals.

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Join us in Denver, CO, April 3-5 for a dynamic, interactive event that connects the community for learning, support and the sharing of ideas to positively impact the experience in healthcare organizations around the world.

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The words you use with colleagues and clients/patients from initial engagement through every level of patient-centered care can have a profound impact on the patient experience.

Join this webinar to improve patient-centered care.

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Perfect for individuals new to volunteer management or seeking to elevate their program, Foundations of Volunteer Management is a four-part virtual workshop covering foundational aspects of leading an effective healthcare volunteer program.

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This On the Road took us to the Cystic Fibrosis Foundation in Bethesda, MD. The visit opened our eyes to the Foundation's multi-faceted approach to supporting patients living with the disease through compassion and advocacy.

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Can't make it to Denver? You can still engage virtually at ELEVATE PX! Virtual attendees will enjoy a library of recorded breakout sessions and live-streams of keynotes as well as access to virtual PX chats and virtual-only breakout sessions.

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In this case study, Banner Health shares the process changes it made to help patients feel more confident in managing their healthcare after discharge.

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In this webinar, participants will gain in-depth knowledge of how providing survivor support programs can enhance the human experience of health care.

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Patient Experience Week celebrates the daily impact of healthcare staff on patient care. It aims to recognize achievements, boost motivation, and honor those involved in patient care.

Join us April 29 - May 3, 2024, and learn more: ow.ly/Ek6R50QUFxM

Whitfield Regional Hospital's Patient Experience Dept, led by Ashley Coplin, tackles rural hospital challenges. Despite hurdles, they crafted a tailored Patient Experience Toolkit, showing comprehensive training materials.

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Hear inspiring stories from Nicole Malachowski, Dennis W. Pullin, Rick Guidotti, and Samantha Harris.

All keynotes will be live-streamed for virtual participants.

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Join us for this complimentary webinar, where healthcare leaders will learn to maximize human potential, focus on well-being, and leverage the Culture CARES model to transform business outcomes.

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