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[Resolved] SIM connectivity issues (#121510)

Our network provider has confirmed that they consider all network congestion arising from this incident has been cleared as of approximately 14:00 UTC

Any customers who conti…
status.cabcard.services/incidents/1215…

[Monitoring] SIM connectivity issues (#121510)

Traffic is now approaching normal levels and most customers should be able to use POS terminals as normal. We will continue to monitor the situation while the remaining netw…
status.cabcard.services/incidents/1215…

[Monitoring] SIM connectivity issues (#121510)

Traffic levels are steadily increasing as network congestion is actively being reduced by our network provider. We will continue to monitor the situation and provide updates…
status.cabcard.services/incidents/1215…

[Update] SIM connectivity issues (#121510)

Our SIM connectivity provider has confirmed that there was a network issue overnight which has since been resolved. However, this incident resulted in a large amount of network …
status.cabcard.services/incidents/1215…

[Issue] SIM connectivity issues (#121510)

We have received reports that some customers are unable to connect to the mobile network using CabCard terminals this morning.

We are urgently investigating this issue in conjun…
status.cabcard.services/incidents/1215…

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[Resolved] Issue processing Visa and Mastercard POS transactions (#121205)

Transaction processing continues to be functioning as expected. We now consider this incident to be resolved.

We apologise to all affected custo…
status.cabcard.services/incidents/1212…

[Monitoring] Issue processing Visa and Mastercard POS transactions (#121205)

Transaction processing is behaving nominally since 08:51. We will continue to monitor the situation. Customers should be able to use all CabCar…
status.cabcard.services/incidents/1212…

[Update] Issue processing Visa and Mastercard POS transactions (#121205)

As of 08:51 we observe transactions are now being processed again. We are carefully monitoring the situation and will continue to post information …
status.cabcard.services/incidents/1212…

[Issue] Issue processing Visa and Mastercard POS transactions (#121205)

Since approximately midnight / 1am this morning, we have observed problems processing Visa and Mastercard POS transactions for our customers.

An in…
status.cabcard.services/incidents/1212…

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[Resolved] SIM connectivity outage causing intermittent data service (#115302)

Our provider indicates that connectivity was restored at 11:20AM. We will continue to monitor for any further developments.

status.cabcard.services/incidents/1153…

[Issue] SIM connectivity outage causing intermittent data service (#115302)

We have been made aware of an unplanned outage on the Core Mobile Network which is likely to result in intermittent data service for a small num…
status.cabcard.services/incidents/1153…

[scheduled] Service provider network maintenance - possible disruption to Visa and Mastercard processing (#107906)
From 2022-12-01 23:00 GMT To 2022-12-02 03:00 GMT

One of our banking partners has notified us of planned …
status.cabcard.services/incidents/1079…

[scheduled] Service provider network maintenance - possible disruption to Visa and Mastercard processing (#107905)
From 2022-11-29 23:00 GMT To 2022-11-30 03:00 GMT

One of our banking partners has notified us of planned …
status.cabcard.services/incidents/1079…

[Update] Planned SIM Connectivity Service Interruption (#107405)
From 2022-11-23 16:00 GMT To 2022-11-23 17:00 GMT

We continue to observe good recovery of devices and the resumption of normal traffic patterns.

Nominal s…
status.cabcard.services/incidents/1074…