Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profileg
Legal Aid Agency Customer Service

@LAAHelpTeam

Official Twitter channel for the Legal Aid Agency Customer Services Team.

Contact us here: 0300 200 2020

Webchat: https://t.co/jehjYSXe0P

ID:1195357910588674048

linkhttps://www.gov.uk/legal-aid calendar_today15-11-2019 15:10:06

4,4K Tweets

1,3K Followers

341 Following

Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

For non-urgent civil enquiries, please submit a Case Enquiry via CCMS πŸ’»πŸ’¬

The below guide shows you how to submit a Case Enquiry and includes the Case Enquiry options πŸ‘‡
ow.ly/zRna50OMCNf

For non-case-specific queries, please see this guide πŸ‘‡
ow.ly/Rspf50OMEV9

For non-urgent civil enquiries, please submit a Case Enquiry via CCMS πŸ’»πŸ’¬ The below guide shows you how to submit a Case Enquiry and includes the Case Enquiry options πŸ‘‡ ow.ly/zRna50OMCNf For non-case-specific queries, please see this guide πŸ‘‡ ow.ly/Rspf50OMEV9
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Helpline operators at LegalAdvice are available to assist your clients and refer to specialist or alternative help.

πŸ‘‡

Contact on πŸ“ž 0345 345 4 345

gov.uk/civil-legal-ad…

Agency

Helpline operators at #CivilLegalAdvice are available to assist your clients and refer to specialist or alternative help. πŸ‘‡ Contact on πŸ“ž 0345 345 4 345 gov.uk/civil-legal-ad… #LegalAid #CustomerService #LAA #Solicitors #Crime #Civil #LegalAidAgency #LegalAdvice
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

We are online today between 9:30am and 3:00pm to answer queries about and .βš–οΈ

If your is case specific please send us a direct message and we will be happy to help you.☎️

Agency πŸ’»

We are online today between 9:30am and 3:00pm to answer #Provider queries about #Crime and #Civil #LegalAid.βš–οΈ If your #Query is case specific please send us a direct message and we will be happy to help you.☎️ #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors πŸ’»
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

If you think the has incorrectly rejected your claim or outcome, contact the civil claim fix service:

[email protected] πŸ“©

If we have made an error, we will offer a priority re-submission service to help you get paid quicker.

If you think the #LAA has incorrectly rejected your #civil claim or outcome, contact the civil claim fix service: LAACivilClaimFix@justice.gov.uk πŸ“© If we have made an error, we will offer a priority re-submission service to help you get paid quicker.
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Please use CCMS on a read only basis between 6pm and 8pm this evening.

Please ensure any outstanding work is completed or saved before this time.

Sorry for any inconvenience.

Check the LAA Online Portal for the latest information πŸ‘‡

ow.ly/zyyZ50HA54O

Please use CCMS on a read only basis between 6pm and 8pm this evening. Please ensure any outstanding work is completed or saved before this time. Sorry for any inconvenience. Check the LAA Online Portal for the latest information πŸ‘‡ ow.ly/zyyZ50HA54O
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Did you know you can save time by checking our timescales for processing applications and bills online?πŸ•¦

Click the link below for further details πŸ‘‡πŸ’»

gov.uk/guidance/civil…

Agency

Did you know you can save time by checking our timescales for processing #Civil #LegalAid applications and bills online?πŸ•¦ Click the link below for further details πŸ‘‡πŸ’» gov.uk/guidance/civil… #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

We are online today between 9:30am until 3:00pm to answer queries about and βš–οΈ

If your is case specific please send us a direct message and we will be happy to help you.

Agency πŸ’»

We are online today between 9:30am until 3:00pm to answer #Provider queries about #Crime and #Civil #LegalAid βš–οΈ If your #Query is case specific please send us a direct message and we will be happy to help you. #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors πŸ’»
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

If you think the LAA has made an error with your application, amendment or means assessment, contact the fixer service:

[email protected] πŸ“©

This service is designed to help reduce appeals & save time during the initial decision-making stages of civil applications

If you think the LAA has made an error with your application, amendment or means assessment, contact the fixer service: ApplicationFixer@justice.gov.uk πŸ“© This service is designed to help reduce appeals & save time during the initial decision-making stages of civil applications
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Click the below link to check out our online guides if you require assistance with linking applications πŸ‘‡

Scroll down to the 'Linking Cases' section to find the appropriate guide for you πŸ’»
ow.ly/jZpF50PGKgl

Agency

Click the below link to check out our online guides if you require assistance with linking #civil applications πŸ‘‡ Scroll down to the 'Linking Cases' section to find the appropriate guide for you πŸ’» ow.ly/jZpF50PGKgl #LegalAid #LAA #LegalAidAgency #Solicitors #CCMS
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

For non-urgent civil enquiries, please submit a Case Enquiry via CCMS πŸ’»πŸ’¬

The below guide shows you how to submit a Case Enquiry and includes the Case Enquiry options πŸ‘‡
ow.ly/zRna50OMCNf

For non-case-specific queries, please see this guide πŸ‘‡
ow.ly/Rspf50OMEV9

For non-urgent civil enquiries, please submit a Case Enquiry via CCMS πŸ’»πŸ’¬ The below guide shows you how to submit a Case Enquiry and includes the Case Enquiry options πŸ‘‡ ow.ly/zRna50OMCNf For non-case-specific queries, please see this guide πŸ‘‡ ow.ly/Rspf50OMEV9
account_circle
Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

We are online today between 9:30am and 3:00pm to answer queries about and .βš–οΈ

If your is case specific please send us a direct message and we will be happy to help you.☎️

Agency πŸ’»

We are online today between 9:30am and 3:00pm to answer #Provider queries about #Crime and #Civil #LegalAid.βš–οΈ If your #Query is case specific please send us a direct message and we will be happy to help you.☎️ #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors πŸ’»
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

The will not expedite substantive applications in cases where delegated functions are available.

Contact Customer Services 0300 200 2020 if you wish to convert your substantive application πŸ“ž

CCMS guidance can be found here πŸ‘‡
legalaidlearning.justice.gov.uk/course/view.ph…

The #LAA will not expedite substantive #civil applications in cases where delegated functions are available. Contact Customer Services 0300 200 2020 if you wish to convert your substantive application πŸ“ž CCMS guidance can be found here πŸ‘‡ legalaidlearning.justice.gov.uk/course/view.ph…
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Helpline operators at LegalAdvice are available to assist your clients and refer to specialist or alternative help.

πŸ‘‡

Contact on πŸ“ž 0345 345 4 345

gov.uk/civil-legal-ad…

Agency

Helpline operators at #CivilLegalAdvice are available to assist your clients and refer to specialist or alternative help. πŸ‘‡ Contact on πŸ“ž 0345 345 4 345 gov.uk/civil-legal-ad… #LegalAid #CustomerService #LAA #Solicitors #Crime #Civil #LegalAidAgency #LegalAdvice
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

We are online today between 9:30am until 3:00pm to answer queries about and βš–οΈ

If your is case specific please send us a direct message and we will be happy to help you.

Agency πŸ’»

We are online today between 9:30am until 3:00pm to answer #Provider queries about #Crime and #Civil #LegalAid βš–οΈ If your #Query is case specific please send us a direct message and we will be happy to help you. #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors πŸ’»
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Did you know you can save time by checking our timescales for processing applications and bills online?πŸ•¦

Click the link below for further details πŸ‘‡πŸ’»

gov.uk/guidance/civil…

Agency

Did you know you can save time by checking our timescales for processing #Civil #LegalAid applications and bills online?πŸ•¦ Click the link below for further details πŸ‘‡πŸ’» gov.uk/guidance/civil… #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

Did you know our eligibility tool is now available? πŸ’»

Providers can use this tool to calculate a client’s financial eligibility for

Find out more here πŸ‘‡
…ualifies-for-legal-aid.service.gov.uk

Agency

Did you know our #LAA #civil eligibility tool is now available? πŸ’» Providers can use this tool to calculate a client’s financial eligibility for #LegalAid Find out more here πŸ‘‡ …ualifies-for-legal-aid.service.gov.uk #Solicitors #LegalAidAgency #CustomerService
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Legal Aid Agency Customer Service(@LAAHelpTeam) 's Twitter Profile Photo

We are online today between 9:30am and 3:00pm to answer queries about and .βš–οΈ

If your is case specific please send us a direct message and we will be happy to help you.☎️

Agency πŸ’»

We are online today between 9:30am and 3:00pm to answer #Provider queries about #Crime and #Civil #LegalAid.βš–οΈ If your #Query is case specific please send us a direct message and we will be happy to help you.☎️ #HappyToHelp #LegalAidAgency #CustomerService #LAA #Solicitors πŸ’»
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