Communications Consumer Panel and ACOD’s response to Ofcom’s call for inputs on the future of the Universal Postal Service

communicationsconsumerpanel.org.uk/downloads/ccp-…

We regularly talk to all kinds of people dealing with shame or embarrassment about their money worries. If you're struggling to pay off your debts, you should know you're not alone.

Our lovely colleague, Sam, breaks down this common debt myth 👇

ow.ly/xs8I50PAn2K

We’re hosting a digital and cost-of-living support event! 🎉

Join us on Monday 11 September at The Harvey Centre in Harlow with the JobCentre, Citizens Advice, Harlow College and more!

Hear about social tariffs, help getting online and more! 🙌

Info: superfastessex.org/digital-suppor…

☎ Landline phone services are changing.

Telecoms companies are upgrading their networks and rolling out new digital call services – meaning changes for how landlines work.

🎥 Watch to find out what this means and how you could be affected:

I used to do anything to hide my disability… not anymore!

On Friday I spoke at a disability pride event in Leeds that was organised by Scope. It was such an incredible day, filled with positivity and joy.

Happy disability pride month everyone. 💛🌈♿️

🧵 Thousands of people every year struggle with debt problems. But what is a debt problem and what does getting debt advice look like?

Let's break down some barriers here... 👇 (1/5)

I’m excited to share this paper, co-authored with Dr Tara French.

In an increasingly digital world, how do we shift some of the responsibility to services to design for digital inclusion? DigiHealthCareScot TEC Scotland SCVO Digital

📣 Do you know older people having difficulties doing important tasks because they don’t use the internet? Things like booking appointments or managing finances?

Older People’s Commissioner for Wales want to hear their experiences and give them a voice. Encourage them to share and be heard! 👇

📊 Our polling data shows 3/4 of the UK population support Gov investment to #FixTheDigitalDivide . This is an issue that matters to them.

Helen Milner new blog proves the public's views align to Lords Communications and Digital Committee call for a new Digital Inclusion Strategy: bit.ly/3pZRwim

📆 Use or swap your regular postage stamps by 31 July 2023.

Please note: You cannot exchange these at the Post Office, only by freepost.

🧐 What are 'clone firms'? Clone firms are fake websites that pretend to be real, trustworthy companies or charities.

They are set up by scammers to trick you into giving your personal data or even your money. It's alarming how official they can seem.

Clone firm links often

Today we launch our #CheckItTrustIt activity supported by our friends at CitizensAdvice and National Debtline. Our main goals are to shine a light on what trustworthy debt advice looks like, and to spread awareness about misleading ads, impersonators, and scams that are unfortunately

Today is #SamaritansAwarenessDay 🙌

Whoever you are, whatever you’re going through, you can talk to us on 116 123.

Retweet and help us reach more people who might need us.

LAUNCHING 📢

A fully-accessible 12 week consultation, which will inform the Government’s new Disability Action Plan.

Find out how to apply, and have your say on how the Government’s plan can improve the lives of disabled people across the country.

gov.uk/government/con…

Are you a BSL user? 

Do you want your say on how the Government can improve the lives of disabled people across the country?

Respond in our consultation, which will inform the Government’s new Disability Action Plan. 

gov.uk/government/con…

Rural connectivity is vital and our research, video and recommendations are now published! We would like to thank our National Hubs and Consumer Advocacy Hubs participants in Northern Ireland, Wales, Scotland and England for their input into this work: bit.ly/3pU9xig

We’re consulting on proposed changes to our TV access services code and best practice guidelines - to make sure they work for people who rely on them📺

Have your say by 21 September 2023🔽
ofcom.org.uk/news-centre/20…

'When something is accessible, it gives me a sense of joy and happiness. I’m made to feel included, and wanted in that space. It tells me that people care.'

A lovely read from Holly via Sarah Browning (she/her) on the importance of accessible comms.

Thanks for the mention too!