Did you know that there is an Ombudsman who oversees the Tri-Service complaints system?

If not, find out more on our website: ow.ly/cmab50QwjEv

#complaintsmatter

SCOAF's Service Complaints User Feedback Survey

Have you had a good or bad experience with Service Complaints? Tell us about it.

Fill in the Service Complaints User Feedback Survey today.

ow.ly/NkGT50QIHBq

📸Copyright MOD 2023

Did you know? You can now access the form to submit your Service Complaint via the My Complaints App

#moduk #makecomplaintscount

Do you know how to reach the Service Complaints Armed Forces Ombudsman for inquiries or request a referral?

#makecomplaintscount

Did you know that there is an Ombudsman who oversees the Tri-Service complaints system?

If not, find out more on our website: ow.ly/cmab50QwjEv

#complaintsmatter

Our next Quarterly Statistical Report will be published on Thursday 25th April 2024.

It will provide information on how many requests we receive and how many complaints we have investigated. Read our previous reports on our website:
ow.ly/In5e50QNsCA

We just published our Annual Statistical Tables for 2023. These tables provide an in-depth information on:
•Service Complaints
•SCOAF Services
•Service Complaints Feedback from all users
Access here: ow.ly/QSfG50QNsrT

✨ Happy St. Patrick's Day from all of us at SCOAF! ✨🍀

📷206 (Ulster) Battery Royal Artillery firing a 21 gun royal salute in the gardens of Royal Hillsborough Castle, NI for the King's Birthday

#StPatricksDay #Gunsalute NI Bureau @ivisitNI
Crown Copyright 2023

Were you a Service Complaints Assisting Officer? What was your experience like?

Service users are invited to fill in the Service Complaints User Feedback Survey today.

ow.ly/TiZc50QIHlO
#ServiceComplaints #UserFeedback #SurveyTime #FeedbackFriday #ServiceImprovement

Did you know that the Armed Forces Ombudsman can refer a Service Complaint on your behalf?

Get in touch today

ow.ly/BLAQ50Qwjjy

Did you know that there is an Ombudsman who oversees the Tri-Service complaints system?

If not, find out more on our website 👇
ow.ly/cmab50QwjEv

#complaintsmatter

Happy International Women's Day 🌍✊

More women CEOs than ever before in the Fortune 500 💪 Female heads of government departments inspiring real change 🌐
🚀 Be bold. Be brave. Be the change you want to see.
#WomenInLeadership #TheFutureIsFemale
Crown Copyright 2023

We just published our latest quarterly statistical report which covers key findings from our casework for periods October to December 2023. Access the report on our website:
ow.ly/u5xk50QNrHa

Did you know the Service Complaints Ombudsman can assist you in referring a complaint? Find more information 👇

ow.ly/vt6650QwgFP
#makingcomplaintscount

Happy St David's Day from all of us at SCOAF!
Widely celebrated as a national day in Wales, it is traditional to wear a leek or a daffodil!

📷: Crown Copyright 2023 - Welsh Guards on Parade at the Cenotaph, Remembrance Sunday 2023💂

@welshguardsWGR #stdavidsday #BritishArmy

SCOAF Customer Complaints User Feedback Survey

ow.ly/MQyw50QIG2X

#CustomerComplaints #UserFeedback #FeedbackMatters #Ombudsmanassociation

Were you a Service Complaints Assisting Officer?

What was your experience like?

You are invited to fill in the Service Complaints User Feedback Survey today.

ow.ly/oHRg50QIGaK
#Ombudsmanassociation

SCOAF’s next Quarterly Statistical Report is due out on 7th March with our Annual statistics tables published on 21st Mar 2024.

All the latest published reports and tables can be found on our website:
ow.ly/cNUA50QIEnr

#independenceimpartialityintegrity

Can the Armed Forces Service Complaints Ombudsman help you?

The remit of the Ombudsman is outlined below to support and assist you in submitting your Service Complaint.

Get in touch 📱📞💻

What is an Ombudsman?
🗣️ An independent service to investigate and resolve complaints. Free to use and impartial, they make decisions based on what is fair. There are different Ombudsman schemes covering different sectors. Find yours here👇

📸 ow.ly/esRH50QwmoB