Fascinating, True Link is a great example of focusing on narrow customer segments!

Organizations should demand an empirical approach to assigning #cyber #risk levels, one that's objective and data-driven. #cyber trends twitter.com/FICO/status/87…

Should senior management be more involved or is it ok to leave to the security team? #cybertrends

What could the impact of no tested data breach response plan be? #cybertrends

Just got out of a fantastic session on SRM, Twitter, & Customer Service thanks for a great end to the day Paul Lawbaugh #ServiceX16

And we were still smiling afterwards. Thanks Stephen Fioretti for hosting an interesting discussion. #ServiceX16 twitter.com/rwang0/status/…

Oracle Service Getting ready for the opening keynote #servicex16

Don't miss #ServiceX16 Analysts' Panel w/@googlecloud #GoogleCloudNext R “Ray” Wang 王瑞光 #AI, Aphrodite Brinsmead, @DenisPombriant & Stephen Fioretti today at 2pm.

Fantastic keynote panel at #ServiceX16 Kate Leggett Andy Yasutake Ian Jacobs (he/him)

Some of the Oracle Service customers speaking this week Oracle Customer Experience Modern Service Experience #ServiceX16

Kicking things off with a full house at #ServiceX16 Stephen Fioretti

Join Modern Service Experience session with leading @Forrester analysts Kate Leggett & Ian Jacobs (he/him) on April 26! #ServiceX16

Oracle #FieldService Cloud #productmanagement speaking w/ our customers in Vegas! #OFSC #ServiceX16