@katiebentley0 BBC Watchdog I now refuse to purchase anything online from companies that use Evri. Terrible company

@katiebentley0 BBC Watchdog Second this! I die a little inside when it’s evri delivering 🙃

Lexy Nic @katiebentley0 BBC Watchdog same here, there's been no update on the tracking for over a week now. I absolutely HATE Hermes/Evri with a passion! No wonder they don't have a social media presence! Their 'online chat' is a joke too. It's just a bot that tells you exactly the same info as the tracking!!

@katiebentley0 BBC Watchdog Same happened to me today!it's ridiculous and companies like boohoo need to use reliable courier when they charge a premium for the next day delivery service

@katiebentley0 BBC Watchdog

@katiebentley0 BBC Watchdog #evri are a disgrace 😡

@katiebentley0 BBC Watchdog BBC Watchdog I sent a parcel to someone and in getting the same. Cannot contact Evri as its saying it can't recognise any of my tracking numbers on the line cannot speak to a human!!!

@katiebentley0 BBC Watchdog BBC Watchdog same here over a week and literally no movement and no way of contacting them

@katiebentley0 BBC Watchdog I’d love BBC Watchdog to look at this pattern with #Evri

@katiebentley0 BBC Watchdog Same for me with H&M parcel stuck with Evri since December 10th due to bad weather but I have a parcel from another company coming today

@katiebentley0 BBC Watchdog Me too, when it was still Hermes the ‘lost’ 13 parcels of mine within 9 months. This is my first issue now they are Evri but seems now it’s coming up to Christmas they are ‘losing’ the parcels again. This was a Christmas present from ELC UK

@katiebentley0 BBC Watchdog I've had the same issue with my order from Sports Direct. They are investigating it with Evri but not holding out much hope of getting my son's Christmas present or a refund back before Christmas 🤬. Someone needs investigating that's for sure!!

@katiebentley0 BBC Watchdog JD Williams USA stil waiting for my parcel no attempt to deliver and I paid for next day. Where is my parcel?

@katiebentley0 BBC Watchdog Likewise… parcel hasn’t arrived and no way of contacting Evri. Myprotein customer service has been shocking also in trying to resolve this!

@katiebentley0 BBC Watchdog House of Fraser no sign of my delivery which is needed as a birthday present next Wednesday ! No updates and no way of contacting anyone at evri or house of Fraser 😡

@katiebentley0 BBC Watchdog It's my one week anniversary today. How can you lose a parcel in the depot? Won't be shopping at Jacamo again if they continue to use these cowboys. #EVRI

@katiebentley0 BBC Watchdog Having the same issue with my Gymshark GymsharkCentral Gymshark_Help @gymshark order just been sat at #Evri depot for ages now. How company’s still use evri when it’s nothing but issues amazes me.

@katiebentley0 BBC Watchdog Apparently these two are on the way and have been since 6th December! I’ve contacted Debenhams who suggested I wait til 23rd December and then they’ll advise me what to do! They are Christmas gifts so that might be a tad late!!!!! I won’t buy from companies using Evri- shambles

Charlotte ❤💜 @katiebentley0 BBC Watchdog Let's message the CEO directly!

Ted Baker Kenny Burns @katiebentley0 BBC Watchdog Same here. I messaged you guys over the weekend and no one bothered to respond. Is this a joke or what? I need my item in the next two days or cancel the order. I have not got the time nor the inclination to wait. Pretty sure we paid for the delivery and it is not been on time