this week I helped a couple get the compensation they were entitled to after BA made a mistake and removed their booking

and a reader was caught in limbo with Octopus after his smart meter went missing
thetimes.co.uk/article/britis…

just accidentally closed a tab I’ve had been meaning to read for the past 2 years

i want a small, tasteful wedding. no family. no friends. no groom. just me eating a big cake

this week I got involved in a reader issue involving an energy supplier taking a £23,600 payment for just 2 months of gas in the summer, holding onto that money for a month, and then saying they had done nothing wrong 🧐

thetimes.co.uk/article/poziti…

What's your favourite definitely not-true Kate Middleton conspiracy theory, then?

Mine is that she spontaneously cut herself a fringe, and is having to wait until the front of her hair grows back in.

car hire company maths: charging a customer for damaging a car battery that wasn't damaged 🙃

I also helped a reader's grandson after his child trust fund was stolen, in yet another example of why it's a bad idea to send cheques in the post

thetimes.co.uk/article/dfc35a…

this week I helped a couple with a £265,000 Isa transfer that got stuck in limbo

and I got involved in a mysterious case involving some elusive hinges that left a reader with a partly installed fridge for four months

thetimes.co.uk/article/isa-tr…

I'm looking to speak to someone who has struggled with a lasting power of attorney application for a story in a national newspaper - if that's you, could you kindly send me an email [email protected]

this week I helped a couple with a £15k insurance payout after they had to cancel a bucket-list holiday

plus, another reader spent months chasing for a refund after his late parents were overcharged for power of attorney fees
thetimes.co.uk/article/zurich…

my piece in the Sunday Times today about a man who became the director of a company he had never heard of — and how the law is finally changing which should stop Companies House from being so open to abuse

thetimes.co.uk/article/d0df39…

yeah it's not that difficult to buy a house, just need to sell a kidney or two

thetimes.co.uk/article/10636d…