Choosing an IT Asset Management tool for your organization is a challenging task. Many questions are usually left unanswered—resulting in lost time, effort, and money.

We've created a 2-part series to help you through this process. Read part 1 here ➡️ bit.ly/3nLMr8F

Service mapping provides information critical to understanding the current service landscape, assessing future needs, and building a CMDB that’s accurate and up-to-date.

But how does it really impact your bottom line?

Find out here 👉 bit.ly/3gocxyc

In the IT world, it's very common for people to use the terms IT asset management and configuration management synonymously. Although they seem like they offer similar functions, they have many distinct differences.

Read our short guide here: bit.ly/3C9KCdz

Implementing ITIL Incident and Problem Management can help you prevent incidents and minimize their impact.

However, distinguishing problems from incidents remains a challenge.

Read our guide to understand how they differ 👉 bit.ly/3tBW110

'CMDB is not just a database of hardware and software—it’s about understanding what your business services cost. You can store, manage and track your IT assets leading to several business benefits.

Read our post on what those benefits are ➡️ bit.ly/3zRoN1E '

Every company has a plan for a major incident management process. But if it isn't bringing in the results you were expecting, it might be time to re-evaluate what's wrong with your current systems.

Here are 5 ways you can improve it 👉 bit.ly/3eGn5IE

When ITIL® 4 was launched in 2019, it spearheaded the way in which everybody viewed ITSM. The seven guiding principles indicate how ITIL embraces Agile methodologies—to provide high-quality service delivery.

Read more about what that means here ➡️ bit.ly/3yo84AW

There are many reasons why your CMDB is irrelevant. It could be because of an incomplete inventory, infrequent updation, or lack of internal input.

But can you revive a dead CMDB? The answer is yes.

Find out how 👉 bit.ly/3DTX4Q5

CMDB is essential for successful cloud initiatives as it can help reduce the risks of cloud transition and support your daily operations and maintenance processes.

Here are 5 reasons why we recommend CMDB for cloud assets 👉 bit.ly/3E57Y5k

Alongside operations, major incidents can have lasting impacts on your company’s reputation with shareholders, regulators, and customers.

Here are a few incident management best practices to manage reputational impact ➡️ bit.ly/3TcNLyw

ITAM tools are essential for IT asset info. They improve cost efficiency, reduce risk and boost productivity. It's crucial to learn their functions - manage assets, improve compliance & cut software costs.

But how can they help you? Find out here 👉 bit.ly/3ynLRTE

Effective service mapping is key to customer satisfaction and business success for all industries and sizes. But there are several types of maps you can use to achieve that.

Find out how to choose one for your business 👉 bit.ly/3ydwzB0

Don't conform - replace!

In an IT environment, one of the most risky processes is change management. Yet we often don’t even think about the potential risks involved and causing ripple effects when done incorrectly.

So, how can you use a CMDB to do this? Find out here 👉 bit.ly/3r9rKoW

Often, the terms service desk and help desk are used synonymously—even though they're not the same.

But how do they differ and how does that impact your organization?

Find out here 👉 bit.ly/3c965Zz

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Enhance your incident response process with service mapping. Use IT discovery technology to create an inventory, display alerts in real-time, reduce MTTR, integrate with service desks, and conduct continuous security testing.

Find out more 👉 bit.ly/42DRqvj

As multi-cloud environments become more prevalent, your next IT discovery tool must support them. Don't let the complexity overwhelm you.

Instead, invest in a tool to effectively manage the change

Learn more about your options here 👉 bit.ly/3zGRtur

Configuration Management Databases (CMDB) are not just another database for your IT department.

They need to be implemented with care to improve your organization’s business continuity.

Here are a few ServiceNow CMDB best practices we recommend 👉 bit.ly/3Uc7EaC

How accurate is your CMDB? Without automated discovery, human error can lead to missing or outdated data. Keep your CMDB accurate with automated discovery.

Learn more about how automated discovery can improve the accuracy of your CMDB 👉 bit.ly/3lFrzmd

CSAM tools offer a consolidated view of your enterprise infrastructure, making it easy to assess asset conditions and prioritize vulnerabilities.

Find out more about how it mitigates vulnerabilities 👉 bit.ly/42K0Eq7

An effective CMDB should ensure that you have all the data about your organization's IT assets in one place. It should help with:
→ Discovery
→ Security
→ Reporting
→ Auditing

How does it work with your ITSM & ITOM efforts?

Find out here: bit.ly/3ant6HK

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