American Golf why is your aftersales number not open despite the very cheerful voice telling me it’s open 9-5 mon-thurs

And Hadley Wood GC was a dream yesterday with Bailey greens were lightening fast so done well to come out of there with 33 points. Loving the Arccos Golf app so thanks for the intro American Golf 🙌🏻

david Micéal O'Neill Hello David,

Please send us a Direct Message with your order number and we can look to advise you further on this.

Kind Regards
Team AG

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American Golf Titleist Thanks

That’s the first apology I have had in 2 months.

American Golf So I have to drive to the store to get free postage!!

Helen Peers (was Partridge) Hi Helen,

Unfortunately, we are experiencing technical issues with our telephone lines.

We are working hard with our IT team to get this resolved as soon as possible.

Please DM me if you have any issues, or use our Live Chat system.

-AG

wayne bacchus Hi Wayne,
We are unable to locate any further emails since the last one we sent at the end of April advising on how to return faulty goods.
Please re-send your emails to [email protected] and we will be sure to pick up communications within 5 working days
Regards AG

Martin Vaggers Hello Martin,

We are sorry to hear that you are disappointed with our returns process.
We do offer free returns for exchange in our local stores or for a full refund within 30 days if paid via credit or debit card.

Kind Regards
Team AG

david American Golf Sorry David, I feel bad recommending them to you if this is how they hide charges...

American Golf It's ok I've sorted it now. I spoke to one of your staff and I'm sending the product back.
Thank you.

American Golf I will DM you now x

American Golf Why was I charged postage on my order this morning when your website states all orders over £100 have free P&P. Is this just a con to rip customers off? Micéal O'Neill

Michael Roberts Titleist Hi Michael,

I do apologise to hear that you have had this issue.

Please can you DM me with your order details and we can look into this further for you.

Kind regards,
AG

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Micéal O'Neill American Golf An explanation of charges would be nice to start, or even an acknowledgement American Golf

American Golf Ignoring my emails after a bag not being delivered even though it was ordered weeks ago!?!

david Micéal O'Neill Hi David,

We are experiencing high levels of contacts currently, we are trying our best to respond to our valued customers as quickly as possible.

Kind regards,
AG

Jeff Brazier Hadley Wood GC Bailey Arccos Golf American Golf Hey Jeff...pinged a message over a few days back.

wayne bacchus Hi Wayne,

That's great news, thank you for updating us.

Kind Regards
Team AG

American Golf why have you ignored my emails that I sent that your company requested🤔