Happy Eid!
We hope you have a very special day celebrating and creating wonderful memories with your friends and family ☪️💜

#EidMubarak

Got your bill through your letter box recently? We can help you understand your bill breakdown and set up a Direct Debit to pay in manageable instalments.

ust head to spkl.io/60184F3fj

To help those most impacted by the cost-of-living crisis, we now focus on affordability for our i social tariff criteria.

Head over to spkl.io/601740NcV for more on how we can support you

If you’re a parent with children under 5, you qualify for priority services. This means extra support in an emergency as well as access to a dedicated ☎️ helpline all year round.

Visit spkl.io/601340qOB to register today

Thames Water is improving the water main pipes in East Ham.

We apologise for any inconvenience this may cause.

If you have any questions, please call 0800 316 9800 or email [email protected]. Please quote: BB70055905

Traditionally, Easter is about new life and new beginnings – and spring is officially beginning to bloom 🌼 Why not savour the long weekend and see the start of spring at one of our beautiful nature reserves?

Visit spkl.io/601440VR6 to find one near you.

We just had an educational day out at the Natural History Museum for the Junior Citizens programme! 🏛️ 3,000 students learnt how responsible flushing habits can prevent blocked pipes and protect our planet.

Set a great example at home with our top tips at spkl.io/601840u8k

For over 30 years, this pipe has transported excess storm water to Beckton treatment works. To keep it flowing, we’re not afraid to get our hands dirty!

We teamed up with Lanes Group plc and At Height Services to shift the silt build-up safely using a swing chair and a crane.

#FoodWasteActionWeek is over, but binning waste responsibly should happen all year round! Reducing food waste can help keep life flowing smoothly. To prevent blockages, any scraps should go in recycling or the bin, not down the drain. For tips, visit spkl.io/60174LSLc

From people to plants 🌷, birds to bees 🐝, factories to farms 🚜, we all need water to thrive. This #WorldWaterDay is all about uniting to conserve precious supplies and using ‘water for peace’ around the globe. Do your bit by making every drop count 👉 spkl.io/60104LSYA

It’s officially spring – and for us, that means lambing season 🐑 Did you know that sheep graze on our reservoirs to keep the grass trim and tidy? This helps us spot any structural problems quickly and gives the sheep a safe place to free roam 🤍 Happy #FirstDayOfSpring !

Expecting your water bill in the post soon? Depending on your circumstances, we may be able to offer you a discount, cap your bills or help you set up an affordable payment plan. Just head to spkl.io/60134LoIZ

It’s #FoodWasteActionWeek , which is all about cutting down food waste and protecting the planet. If food ends up down the sink, it can block pipes and cause a stink. Reducing food waste and recycling or binning food scraps can keep life flowing 👉 spkl.io/60184LcJg

The sooner we know about a pollution event, the faster we can do something about it.

We have a range of tools to help clean and oxygenate the water, and we’ll then trace the problem back to source.

If something doesn’t look right, please report it at thameswater.co.uk/problem

Blocked pipes caused by fats, oils and grease are more than 3 times as likely within 50 metres of a food business.

If you’re in the industry, a blocked pipe can spill over into your kitchen and damage your reputation.

To keep yours clean, head to spkl.io/60134Lr8J

If you have your dialysis treatment at home, we can help you prepare for the unexpected.
Our priority services will give you plenty of notice if we ever need to turn off your water for planned work.

If you’re interested to know more, please visit spkl.io/60114L31V

Wishing all of our Muslim customers, colleagues and communities a safe and happy #Ramadan 🌙 we hope this holy month brings you joy, clarity and peace!

Let’s take a moment to honour all the wonderful mothers, stepmothers, grandmothers, great-grandmothers and other mother figures, whether they’re here with us or in our hearts – the unsung heroes who help life flow smoothly!

Happy #MothersDay ! 💐

Signs of water pollution can include soap suds on the water’s surface, sanitary products or wet wipes in public water ways and sadly, perhaps even dead fish.

Be vigilant and tell us if you spot any of these – the sooner we know, the faster we can do something about it.