As GSA celebrates 18F's 10th anniversary all year long (bit.ly/3VDDvod), we reflect on our role in such projects as the IRS Direct File initiative. Check eligibility (directfile.irs.gov) before the April #tax deadline. x.com/SocialSecurity…

From discovery to public launch, 18F’s successful two-year partnership with CISA put our practices to the test. Spoiler alert: From user-centered design and agile software development to product ownership and modular contracting, they work! 18f.gsa.gov/2024/04/03/18f…

GSA will celebrate 18F's 10th anniversary all year long (bit.ly/3VDDvod). We're involved in many high-impact projects, such as the IRS Direct File initiative. Check eligibility (directfile.irs.gov) and file for free in 12 pilot states before the April #tax deadline.

Happy 10th birthday to us! We’re celebrating all the ways we continue to realize our founding vision: bringing technologists into government, launching shared digital services, and helping partner agencies build user-centered technology. 18f.gsa.gov/2024/03/19/18f…

📅 3/14, 10 am - 4 pm, ET
Join us for a day of #inspiration & #collaboration as government agencies share stories of #innovation in the digital project journey digital.gov/event/2024/03/…

#SpringSummit #DXCommunitySummit #DigitalGov #DigitalServices #GovTech #CivicTech #Community

Want to measure customer experience? Surveys aren’t the only way! Consider these guiding questions to help your team select an approach based on what you want to learn.
18f.gsa.gov/2024/03/05/cus…

Learn how 18F partnered with Cybersecurity and Infrastructure Security Agency to get feedback from users and build a new website for the .gov registrar—how the federal government manages .gov domains across the web.

18f.gsa.gov/2024/02/01/gat…

Have you conducted user research and are now wondering what artifacts or outputs you can share and with whom? Check out this overview and wonder no more!
18f.gsa.gov/2023/12/05/Sha…

A website redesign doesn't have to be a big project. With just enough research, design, new (and er… refreshed) code, and the help of the U.S. Web Design System, 18F launched a new site in three months.
18f.gsa.gov/2023/09/21/18f…

What happens after you award an agile contact? We caught up with the product owner and technical lead for the TANF data portal OFA to hear how they’re continuing the work after partnering with 18F.
18f.gsa.gov/2023/09/07/cat…

Accessible design and development practices help us build inclusive experiences. But we can lose sight of the people we serve if we don’t steadily work to better understand our users. To create accessible experiences, avoid these mistakes.
18f.gsa.gov/2023/09/05/fir…

Facilitating a workshop can feel like a daunting task. Here at 18F, we’ve identified seven tips to keep your workshop organized and flowing, despite unplanned scenarios.
18f.gsa.gov/2023/08/22/7-t…

Congratulations to the second annual cohort of U.S. Digital Corps Fellows! Our 2023 class of fellows doubled in size since 2022 from 10 to 23 fellows, and is spread across HHS at CDC, NIH, ACF, OASH, CMS, OCIO and HRSA. #USDigitalCorps #GSA

At 18F, we partner with government agencies to help them deliver new or modernized digital services. In our experience, we have identified four operating levels that best support successful project outcomes.
18f.gsa.gov/2023/06/13/The…

TTS annually awards the Andrew Hyder Government Service Improvement Award to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public’s experience with government. 18f.gsa.gov/2023/05/08/and…

Find out how 18F designers in four practice areas—UX design, product design, service design, and content strategy—work together to transform public services.
18f.gsa.gov/2023/05/02/hi-…

At TTS, we have job opportunities for early-career technologists and seasoned professionals to contribute their talents to improve the public's experience with government. ow.ly/h32V50NYIFk 18F U.S. Digital Corps Presidential Innovation Fellows (PIF)

Applications are now OPEN for the 18F Product and Engineering Director Roles! Applications are accepted through 5/2 OR once we reach 400 applications - Apply now!

ow.ly/5pYV50NTOSP

18F partnered with the U.S. Tax Court to develop DAWSON, an electronic filing and case management system. Recently, we checked in with our partner to see how the project continues to iterate and improve over time. 18f.gsa.gov/2023/04/25/18f…

Interested in leading the 18F team? Find out more about being the 18F Product or Engineering Director at one of our upcoming info sessions on 4/12 and 4/19 ow.ly/4KMr50NBini