'Creating specialist roles in the service management office (SMO) is a more effective way to establish and improve customer experience. This is one of the key lessons I’ve taken away from #ITIL4 ’s Managing Professional guidance. - bit.ly/3yPLr85

'A great way to help project and programme managers engage with other people and share information is through communities of practice.' - bit.ly/3E2T3W4

#ITIL4 Specialist: Create, Deliver and Support

This specialist certification is for professionals who design and/or manage the delivery and support of IT-enabled products and services: youtube.com/watch?v=018nVb…

'Organizational change management could be, I believe, to the 2020s what project management was to the 2010s in terms of managing change effectively.'

Find out why in today's blog by Kevin Jones - bit.ly/30q1TiT

In this blog, Raya Slavova discusses why certifying in Managing Successful Programmes is also part of thinking about what comes next in a #projectmanagement career - bit.ly/3yjmCkV

#PRINCE2 question for today's #FridayQuiz !

Which regular report provides the project board with a summary of stage status?

#IT IL4 Foundation: This certification is for anyone who needs to understand the key concepts of #IT service delivery and how to address new #servicemanagement challenges: youtube.com/watch?v=CV7wsh…

Obtain this designation to gain guidance on continual improvement; aligning #IT strategy with business objectives & outcomes; and building effective governance, risk and compliance - bit.ly/3vsPPZ6

We invite you to join us on Thursday 16th December, at our exclusive PRINCE2 Webinar, hosted by PRINCE2 Expert Allan Thomson and in collaboration with PeopleCert and AXELOS Best Practice to help you learn how to get the best out of PRINCE2.

Register here: bit.ly/31ahAuu

Our #digital #sustainability book from Defra UK and AXELOS Best Practice has now been published!

A big thank you to my fellow authors, our editors, the team, and the community!

Some introductory words and a link to the publisher's web site can be found here: linkedin.com/posts/kaimar_i…

With an expectation from companies that staff are now more able to take care of #IT problems independently, what does this mean for the landscape of IT support services?

Adam McCullough discusses in today's blog - bit.ly/3dq1QGz

In this video, Harri discusses exactly how The Golden Gate bridge, the most photographed bridge in the world, was constructed with #projectmanagement in mind: youtube.com/watch?v=ioy9HQ…

'But communications channels have been more about people really listening to each other and understanding what the business needs #ITSM to facilitate.'

Sophie Hussey, discusses #servicemanagement now and in 2022: bit.ly/3rv3xKW

'Project managers we know who are certified in #PRINCE2 are starting to incorporate #PRINCE2 Agile and #MSP '

So, what is driving this development in learning and certification? David Smallwood discusses - bit.ly/3d9rQpr

I've been on some podcasts lately, here's a short blog post talking about my experiences and why I'm excited about these appearances

InsightFinder Inc. bloreboy AXELOS Best Practice

kennethgonzalez.com/2021/11/30/mor…

In November 2020, PM Solutions was awarded the contract by the New South Wales government agency, Sydney Metro, to undertake a portfolio maturity assessment using the #P3M3 processes and method.

Find out more in our latest case study: axelos.com/resource-hub/c…

Here Martijn Adams, bloreboy, Roy Atkinson, David Scott Banghart of Lumen Technologies, & Mark Bradley of @Flexera share their advice on where IT professionals should look to improve themselves in 2022 (with 31 other pieces of… itsm.tools/?p=17391 via ITSM.tools

'However, high velocity IT was critical to enabling organizations to respond and pivot rapidly with behaviour adapting accordingly.'

Read our latest blog by Chris Gallacher - bit.ly/3FxHd7g

Martin Stretton discusses why building resilient organizations and individuals should mean coming out of difficult times stronger and more adaptable to adversity - bit.ly/3x2ZoPi

#projectmanagement

We’ve updated the Axelos Consulting Partner programme to make sure you're fully supported with tools that let your credibility shine.

Find out more: bit.ly/2XslwFs