Did you miss the recent Housing Ombudsman webinar for housing co-operatives which outlined the changes to the Complaint Handling Code? If so, you can watch it back here youtu.be/YKSyoNQUNeY #coophousing

If you came to conference you may have met our new Partner - Roost Rent! They have been extremely busy since we last saw them! Check out their new co-op in Sheffield! cch.coop/roost-a-cch-pa… #coophousing

Check out our Wayshaper SDG toolkit!

This toolkit puts into practice the learning we've gathered from the CCH membership over the past 2 years... #retrofit

Great to see our CCH member YorSpace moving forward with their development! Well done everyone!

Become a CCH Board Member! CCH is looking for a new Board member to serve an initial 3 year term and to contribute their enthusiasm, knowledge and experience to support our work. The deadline for applications is 19 April 2024. Find out more here! cch.coop/become-a-cch-b…

The Regulator of Social Housing ’s 4 revised consumer standards came into effect on 1/4, alongside its new powers to proactively regulate housing providers using new enforcement tools. Find out more
housingtoday.co.uk/news/rsh-bring…

Complaints and housing co-operatives - new guidance!

The Housing Ombudsman’s Complaint Handling Code has been updated and these changes become statutory from 1/4/24. Our new Member guidance reflects these changes, download here [login required]. shorturl.at/dvAI6

Grand Union Housing Co-op in London has a job vacancy for a Housing Manager. Find out more here grandunion.coop/#jobs #coophousing

Housing Ombudsman webinar for co-ops, tomorrow! Don't forget to book!

The Guardian: Great article about one of our members Old Hall Community in Suffolk .
theguardian.com/lifeandstyle/2…

CCH Member Forum online: Competence and Conduct Standard for social housing – consultation. 27 March at 2pm.

This regulatory standard will require senior managers and executives to have, or be working towards, a relevant qualification. Book now cch.coop/event/member-f…

Anthony Collins Solicitors briefing: Consultation on mandatory qualifications for housing managers released. English RPs only.

CCH will be holding a member forum soon so that we can feed in your views. As soon as we have set a date we will let you know. anthonycollins.com/insights/ebrie…

Housing Ombudsman FREE WEBINAR: new statutory Complaint Handling Code [in force on 1/4/24]. To support your understanding attend the co-op's webinar Wednesday 20/3/24 10-11am. A must for all co-ops. You will need to create a login to book shorturl.at/otAC6

The Regulator of Social Housing has set out its new standards, and inspection regime, intended to protect tenants and improve the service they receive. The changes, which are a result of the Social Housing Regulation Act, come into effect from 1/4/24.
housingdigital.co.uk/regulator-sets…

GET INVOLVED: new study designed to understand the barriers faced by people from ethnic minority backgrounds. It aims to promote fair + inclusive services, exploring ways to improve the participation of BME tenants.

Read the full blog and access the survey:

Housing Associations and Cohousing: How to create inclusive, affordable, collaborative neighbourhoods for older people.

Interesting paper from Maria Brenton of OWCH about Housing 21's cohousing strategy in Birmingham.

cohousing.org.uk/wp-content/upl…

REMINDER: Don't miss our online session which will discuss community led housing manifesto asks for the next election. This Thursday at 10am!

Wayshaper Sustainable Homes toolkit: CCH has launched our Wayshaper SDG toolkit. All CCH members will receive a complementary toolkit + access to the resources when you make your membership payment.
We'll also run a Member Forum in the next couple of months. WATCH THIS SPACE!

Celebrating our Love for Cooperatives through Storytelling. You are invited to tell your story on stories.coop! Talk about your cooperative or people within your cooperative community, and be part of a global storytelling campaign. shorturl.at/hmJLN

Great to see housing co-op workshops happening around the country! #coophousing