Our drivers are out on the road delivering/collecting as normal, there may be some localised delays due to high parcel volumes. Our teams will be working over the weekend to clear all parcels.
We would ask you not to raise queries for shipments which are due for today.

We're working hard to deliver parcels as normal but some areas covered by our Crawley, Sittingbourne, Basildon, Enfield and Tunbridge depots, and rural areas of Scotland and the South West may incur a delay due to snow. We will deliver any delayed parcels as the weather improves.

Our drivers will be delivering and collecting as normal today but there may be some localised delays. Our operational teams will be working over the weekend to clear all parcels.
Please don't raise queries for deliveries that are due today.
Apologise for any inconvenience caused.

Our systems have now been successfully restarted and our track and trace systems is now available.

Thank you for your patience during this period.

We are working to restart our systems following planned maintenance at the weekend

We're out on the road delivering and collecting as normal

We will provide a further update when track and trace is available

Apologies for any inconvenience caused

Due to planned maintenance between 6pm on Saturday 29th October to 6am on Monday 31st October our tracking services will be unavailable and we will be unable to process parcels in our ServicePoint network. We apologise for any inconvenience caused.

Due to planned maintenance between 6pm on Saturday 29th October to 6am on Monday 31st October our tracking services will be unavailable and we will be unable to process parcels in our ServicePoint network. We apologise for any inconvenience caused.

During the mourning of Her Majesty Queen Elizabeth II, public gatherings are expected in London, around Buckingham Palace, Kensington Palace, Westminster Abbey, Parliament Square, Trafalgar Square, Green Park and St. James Park. Local closures may cause delays with deliveries.

We are continuing to see disruption in some areas, in the aftermath of the recent storms. All efforts are being made to deliver any delayed as soon as possible.

There are a number of flood warnings in place across England which may cause further disruption to services.

In the aftermath of Storm Eunice, parcels for delivery in areas affected by fallen trees, power failure and localised flooding may be delayed.
As Storm Franklin moves in, further disruption to services may occur.
Any delayed parcels will be delivered as soon as possible.

Parts of the UK are impacted by Storm Eunice. Parcels for delivery in Scotland, Wales and the South West may be delayed. As Storm Eunice moves across the UK, further disruption may occur. All efforts will be made to deliver any delayed parcels as the weather improves.

@EveRodney_ Hi Eve, just replied to your DM. Thanks, Emma.

DHLParcelUK DHL Express UK Here is the shipment number 51081161679986
[email protected]

@ThomasM69210841 Hi Thomas, I have just responded to your DM. Regards, Sam

@tom78210928 Hello Tom, I am very sorry for this! So we can help you can you please send us a private message confirming your shipment number and delivery address. Thanks, Courtney

@DanielH22605934 Hi Daniel, Please drop us a DM with your shipment number and delivery address so we can look into this for you. Regards, Sam
twitter.com/messages/compo…

@mrsb08600247 Hi mrsb, if you are requiring assistance please do send us a DM with your shipment number and full delivery address. Thanks, Helen