We know better than this!!

Investing in and caring for people is the key to doing great things for customers which leads to creating shareholder value.

It is People -> Business - > Finance.

Do you agree?

#UnleashingHumanMagic

In today’s era of increased volatility and uncertainty, it may be time to rethink what winning means for your business.

Is your definition of success still relevant and helpful? Is it time for a rewrite?

#UnleashingHumanMagic #Management #LeadershipIn2024

The world as we know it today, is not working. On the Chris Voss Show, I discuss how we can rebuild a world that works better for everyone, a world centered around people and purpose.

Watch the full episode and let me know your thoughts! bit.ly/3SMPH3Q

#Leadership

When you choose to view people as the source of the solution, rather than the problem, you create space to support their potential rather than punish their failings.

Has anyone surprised you lately with their ability to turn a problem into a solution you'd never have imagined?

The world we live in presents many challenges that leaders have to deal with.

Can you step into this new year by going out, listening to customers and front liners, and discovering pain points and unmet needs that you and your team can address?

#UnleashingHumanMagic

As we begin this new year, can you reframe the pressure you feel as an opportunity to exercise your leadership in service of others?

#UnleashingHumanMagic #Management #LeadershipIn2024

One of the most powerful books I have ever read is Viktor Frankl’s Man’s Search for Meaning.

And, according to him, one can find meaning in three possible places: work, love, and courage.

Are you finding meaning in your work?

#UnleashingHumanMagic

I have 2 questions for you as we begin this new year:

1. Have you clearly articulated your core values and leadership principles?

2. And, have you discussed them with your team?

Comment below what principles you'll base your decision-making on for 2024. I'd love to know!

When I started as CEO of Best Buy, I spent my first week on the job working in one of our stores in Minnesota to learn from our frontliners what we needed to change to be successful.

How are you staying connected to the frontliners in your organization?

#UnleashingHumanMagic

In the words of the wise and wonderful Ferris Bueller, 'Life moves pretty fast, if you don't stop and look around once in a while, you might miss it.'

How are you ensuring you are sufficiently present and are paying attention to moments that matter?

#UnleashingHumanMagic

The hardest and simplest thing we can do on our journey to becoming who we want to be is to take the first step.

Who are you hoping to become this year? What first step can you take to start your journey?

#UnleashingHumanMagic

In any organization & on any team, survival depends on people, how energized they are, & how much they care about other stakeholders. Harbaugh’s ability to unleash the human magic of his teams is a brilliant example of this.
on.wsj.com/3TVzsTc

#UnleashingHumanMagic

Employees are more inspired by vulnerable leaders than leaders who project unreasonable strength & perfection. Have you found this, too?

Share your stories of perfectionism—you're not alone. I believe that if I can change, so can you!

#UnleashingHumanMagic

Articulating this view early and often is important, so it can take root, grow throughout the organization, and create a fertile ground for everyone to flourish.

Do you agree with this view?

#UnleashingHumanMagic

In my new article for Harvard Business Review, I lay out 5 key lessons to make a noble purpose come to life, & unleash human magic.

Follow the link to learn more about connecting with a broader mission to help bring purpose to life: bit.ly/3SaRDn7

#UnleashingHumanMagic

Excellent people are the foundation of an excellent #business . I joined BNN Bloomberg to discuss the human-centric transformation of Best Buy—& the important lessons it taught me. What are human-centric lessons you've learned from your work experience?
bit.ly/408KfKK

I believed in the money-as-motivator system for much of my professional life 💸💰

Then in 2015, I came across an animation created around a Daniel Pink presentation on what motivates us.

Watch the presentation for yourself & let me know your thoughts! bit.ly/3Q2Jezu

In my view, layoffs should be a last resort, not the first action you do in times of crisis.

What measures have you put in place during a crisis to safeguard the human lifeblood of your company?

#UnleashingHumanMagic

CEO Jean-Marie Descarpentries once told me that in his view, 98% of questions asked as either/or are better answered with “and.”

How would this approach change how you collaborate with—rather than choose between—stakeholders? Would it change your business?

#UnleashingHumanMagic

Feeling a case of the 'Sunday Scaries' going back to work or starting the new academic year? I've been there! (That's me on the top row, two in from the left!)

Here is my #1 piece of advice:

Focus on the process, not the outcome.

And learn to LOVE the process.