For prompt redressal of grievances and assistance, passengers can also reach out to us directly on railmadad.gov.in or 139 helpline.
RailwaySeva

IR has launched Rail Anubhav, a platform to share feedback and experiences while travelling. Let's take advantage of this opportunity to help improve our rlys and make our journeys more comfortable & enjoyable! #RailAnubhav #IndianRailways #TravelFeedback rb.gy/x2pmh

RPF INDIA RailMadad Thanks a lot for promtly helping me to contact my father RPF INDIA Mr. Sunil Sharma Sir,from RPF Personal helped me to get in touch with him promtly with constant follow up. Thanks RPF INDIA , for having such humble and caring person in your Team

RailwaySeva Thanks 🙏👍

That's super fast redressal....Thanks for the quick solution Ministry of Railways

DRM Ratlam RailwaySeva DRM Bilaspur C&WCTORTM DRM Raipur The needful has been done. Complaint was raised on the Railmadad application. Thank you.

DRM AJMER RailwaySeva Thanks for the help… really appreciate… 🙏

RailwaySeva Excellent service indeed and my problem solved, actually I didn’t expect such quick solution from government employees. Thanks for your support. India actually changed it’s character.

RailwaySeva Quickly resolved by RailwaySeva Thanks for a quick turn around #DigitalIndia . Mr Raju ( TTE) has done a great job to resolve and close the query👏🏻

Quickly resolved by RailwaySeva Thanks for a quick turn around #DigitalIndia
Ashwini Vaishnaw (मोदी का परिवार) sir brilliant team out there helping us 🙏

RailwaySeva DRM PRAYAGRAJ, NCR Splendid work by RailwaySeva for noticing the tweet and sending a person to switch the AC off immediately for seamless experience. Thank you DRM PRAYAGRAJ, NCR.

Thank you so much IRCTC, DRM - Mumbai Central, WR DRM Ahmedabad for immediate help. Although the oxygen needed 220v, but you guys tried your best. This thing is really appreciated. Hats off .. again thank you so much.

Thank you for all the Dr who visited her on Rae Bareilly and the team behind it. Thank you from the bottom of my heart to support stranger girl.
Ashwini Vaishnaw (मोदी का परिवार) Ministry of Railways

Thank you IRCTC for the prompt response, action and follow-up on my complaint. Truly appreciate the accountability this has introduced in the system.

#IRCTC

Thanks for such a quick response . Hatsoff Indian railways and RailMadad wonderful complaint redressal system less than an hour and complaint resolved . Hatsoff

Central Railway RPF RailwaySeva @dir_lucky Sir, the said train attended at BSL station by RPF officials along with on duty TC, on which under section 145(B) Railway Act fine rupees 1100/- has been imposed vide EFT no.8305768. for quick redressal for your complain while travelling over Indian Railway you can also dial 139

srdcmbct DRM - Mumbai Central, WR RailwaySeva Central Railway appreciate 👏👏 prompt action thank you .. just talked to dad.
Thank you 💗

Appreciating Indian Railways
Northern Railway
#IndianRailways Ministry of Railways
On a Single Complaint...
Ashwini Vaishnaw (मोदी का परिवार)