Rent payments made easy! Our preferred methods are Direct Debit and card payments through the MyRaven online portal.

Having trouble with these options? Give us a call on 0300 123 3399 and we’ll discuss payment options with you.

Do you receive Working Tax Credits or Child Tax Credits?

You'll soon receive a letter from the DWP about moving over to Universal Credit.

Find out more about this and the support we can offer here - orlo.uk/Q6DSl

Today (Wednesday 10th April) you can find us at Woodhatch Community Centre from 12-2pm for our monthly Customer Service Drop In.

No appointment needed – drop in for a chat with someone from our friendly team.

As part of our commitment to keeping your neighbourhoods clean and safe, our Neighbourhood Wardens play an important role keeping on top of flytipping. Please help us and report any offenders to your Neighbourhood Warden in confidence on 0300 123 3399.

Find us today (Friday 5th April) at Horley Community Centre for our monthly Customer Service Drop In.

No appointment needed – drop in for a chat with someone from our friendly team.

Our Moneywise team is here to offer all customers free and confidential support with:

⚖️ Budgeting
💰 Benefit entitlements
👍 Customer Support Fund and other funding
💡 Energy and utilities deals

Call us on 0300 123 3399 or raise an enquiry on MyRaven

We're hiring! We’re here to make a difference: working as a team with social purpose to build homes and change lives. Want to be part of this? Find out more here - orlo.uk/xxUln

If you're receiving Universal Credit, now is the time to update your new rent and eligible charges amount on your online journal as soon as possible. This will ensure that you receive the correct amount you're entitled to. Have questions? Call us on 0300 123 3399

14 bags so far! Not bad for 2 hours work. Lovely to see our local counsellor Cllr Shasha Khan join us. Massive thankyou to Raven and Shasha.
Raven Housing Trust
Litter Watch
Keep Britain Tidy
#hamsterspickers

Thanks to Raven Housing Trust and JustineM for putting on today's Community Litter Pick. Great to see so many people in #Merstham with these purple bags this morning!

Our customer call centre is closed Good Friday (29th March) and Easter Monday (1st April). We will reopen at 9am on Tuesday 2nd April.

If you have an emergency whilst the call centre is closed, please call 0300 123 3399 to be put through to our out of hours team.

Your spring issue of Raven Times is now here! Find out about our customer service drop ins, a spotlight on our apprentices, an update from our wardens... and more in this issue 🌺

orlo.uk/VzcM0

This video explains how rent is calculated and where your money goes. If you're worried about paying rent, our team is here to help with benefits and budgeting advice. Call 0300 123 3399 or use MyRaven for a free and confidential chat.

orlo.uk/JAoEd

Our first of two annual community litter picks Monday 1st April, love these days with such a fantastic community spirit! Let's see how many bags we do this time keeping our corner of Surrey tidy 💚💚
Raven Housing Trust
Cllr Shasha Khan
Keep Britain Tidy

Looking for local activities for the family this Easter? From Easter egg hunts to crafts there's lots going on for the whole family to enjoy, find out more in our round up🐇 🐣

orlo.uk/GOMXw

An update about grass cutting

Grass cutting started on Monday 18th March. You can check when your next grounds maintenance visit is due by searching your postcode on our website - orlo.uk/I4MPU

#BeLikeBetty ... use your MyRaven online account to book and manage your repairs, pay your rent and charges, raise enquiries and manage your tenancy on the go.

We're looking forward to being at Woodhatch Community Centre tomorrow for some Easter fun! 🐣

Look out for one of our friendly Neighbourhood Wardens dressed up as a bunny! 🐰

Join us today at St Mark's Church in Tadworth from 1-3pm for our Customer Drop In.

No appointment needed – drop in for a chat with someone from our friendly team.

Where does my rent go?

The money you pay in rent is spent on maintaining and improving your home, keeping your neighbourhoods clean and safe and planning for the future, including building more affordable homes.