Hello everyone. Just wanted to share that Steve DiGioia passed away recently. He battled cancer the past three years. Steve loved discussing customer service strategies & mentoring those working to improve. Maddy💕

With almost 5+ billion cell phones around the world and countless TV shows, you'd think by now that someone would finally have a clear photo or video of #Bigfoot , a #ghost , an #alien , #LochNessMonster , #Chupacabra , etc.

Do YOU have one to share?

[𝗧𝗶𝗽𝘀 𝗢𝗻 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆] The 4 Best Ways to Listen to Your Customers - Tip #73

Ok, I deem today a 'no fluff Thursday' so let's get right into the tips.

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Download This Poster For Free ➤ dld.bz/dgyz5 I By Frank Sonnenberg I #FrankSonnenbergOnline #Happiness

Thank you so much, @Hiver for allowing me to share my thoughts on customer loyalty. People like me who have 'crusaded' for exceptional CS/CX through the years appreciate it when we can reach others and share our experiences.
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Try Doing This During Customer Service Week 2023 - Tip #70 linkedin.com/pulse/try-doin…

El caso del café caliente de McDonald´s y la experiencia al cliente Steve DiGioia CXPA bit.ly/3qR2dV3

Who’s Giving the “REAL” Message of Your Business? - Tip #68 linkedin.com/pulse/whos-giv…

Check out the latest article in my newsletter: 5 Times Businesses Got It Right. You Can Too! - Tip #67 linkedin.com/pulse/5-times-… via LinkedIn

What, You Won't Help Me With This? - Tip #66 linkedin.com/pulse/what-you… via Steve DiGioia #CX #Custserv

Horrifying photo captures moment parasitic fungus bursts from huge spider's body livescience.com/animals/spider…

What, You Won't Help Me With This? - Tip #66 linkedin.com/pulse/what-you…

Make sure to check out the best #cx articles of the week! Can Visual Appeal Boost the Customer Experience? by @stevedigioia | CX Principles to Build Customer Loyalty by Bill Quiseng | Don’t Drop the Omni-Channel Baton and Win the CX Relay Race by CSM… customerexperienceupdate.com/edition/weekly…

Check out the latest article in my newsletter: Your Monday Morning Customer Service Pep Talk - Tip # 64 linkedin.com/pulse/your-mon… via LinkedIn

Calling all Italians >>> I just read this on a website. Is this true?
'In Italy, it’s considered bad luck to lay bread upside down—either on a table or in a basket.'

Can You Identify the “Culture” of Your Business? - Tip # 63 linkedin.com/pulse/can-you-…

Check out the latest article in my newsletter: Are You Having Trouble Finding Qualified Service Employees? Try This. - Tip # 62 linkedin.com/pulse/you-havi… via LinkedIn

I Don't Need to Make Money Off You Now - Tip #61 linkedin.com/pulse/i-dont-n…

Check out the latest article in my newsletter: Learning is Better Than Training - Tip #60 linkedin.com/pulse/learning…

Thanks for sharing, Ben!