A big thank you to our volunteer Robert who is raising awareness of all things Hand Hygiene today at New Cross Hospital following World #HandHygiene Day 🖐️🫧 Hand Hygiene is so important, and we should all play our part in keeping our hospitals safe💙! Garry Perry

Dying Matters Week is a crucial reminder that conversations about death and dying are not just important, they're necessary. Let's break the silence, share stories, and support each other through life's most challenging moments.
Garry Perry Lisa Carroll Caroline Whyte MSc BSc RN

Reflecting on a week filled with gratitude and patient-centered care. As #PXWeek comes to a close, let's carry forward the spirit of compassion in healthcare everyday. Together, we can make a difference.
We are all the Patient Experience!
Garry Perry Andrew Rice Patient Experience Team

Big thank you to our volunteers Jean & Doreen who supported us this week with the Hand Hygiene audits!!
Garry Perry Andrew Rice

Join us in congratulating Tina, Paeds CSW, who has received her Patient Experience Champion Certificate!
Tina, you are the Patient Experience!
Garry Perry Andrew Rice Charlotte Yale

Our Housekeepers are unsung heroes, ensuring a clean and comforting environment for patients every day. Their dedication is crucial to the patient experience. Thank you for all you do!
Garry Perry Andrew Rice Caroline Whyte MSc BSc RN Lisa Carroll
#PEW2024 #PXWeek #PatEXp

Shout out to our Volunteers Pauline and Donna, who has supported us and the IPC team this week by visiting AMU to carry out a Hand Hygiene Audit with our patients. Your dedication is appreciated!
Garry Perry Andrew Rice Caroline Whyte MSc BSc RN Lisa Carroll
#PEW2024 #PXWeek #PatExp

Our staff and volunteers are the heart of the patient experience. Through empathy, respect, and unwavering support, they ensure every patient feels valued and empowered in their healthcare journey.
Garry Perry Andrew Rice Lisa Carroll Caroline Whyte MSc BSc RN
#PEW2024 #PXWeek #PatExp

Infection Prevention & Control WHT As we celebrate #PatientExperienceWeek is vital to hear patients experience of HH! Here at Infection Prevention & Control WHT together with WHT_PatientExperience we are launching our very own pts HH audit tool, so that numbers and % can have a voice and powerful message. Garry Perry

Our amazing volunteers from WHT_PatientExperience are doing a great job engaging with the public on all things Hand Hygiene ✋ Garry Perry Infection Prevention & Control WHT

Our Bereavement Team provides crucial support, ensuring families are comforted and understood during difficult times💙 Their compassionate care makes a difference in the patient experience!💫 #PEW2024 #PXWeek Garry Perry Andrew Rice

Continuing with patient experience week with our antenatal clinic manager telling us what patient experience means to her.
laura parsons Joselle Wright Becky Stoodley Julie Newton

Patient experience week and what it means to our lovely maternity staff
Joselle Wright laura parsons Becky Stoodley

Celebrating patient experience week from our wonderful maternity staff
Joselle Wright Julie Newton walsall MVP Becky Stoodley

Our Cardiac Rehab Team empowers patients on their journey , combining expertise with empathy to elevate the patient experience🤩Thank you for your dedication! ❤️ #PEW2024 #PXWeek Garry Perry Andrew Rice Maria Glover

Shout out to our amazing Walsall Connected Team, PALS Team and Volunteer Scooter Drivers! Thank you for keeping our patients connected, supported, and heard. You make a difference everyday!
Garry Perry Andrew Rice Lisa Carroll Caroline Whyte MSc BSc RN
#PEW2024 #PXWeek #PatExp

A big thank you to our Family and Carers Support Service, the service you provide to our unpaid carers is invaluable!
Garry Perry Andrew Rice Caroline Whyte MSc BSc RN Lisa Carroll
#PEW2024 #PXWeek #PatExp

Our Patient Relations Team is the bridge between patients and exceptional care🌟 Their dedication ensures every concern is heard and every patient experience is improved👏 #PEW2024 #PXWeek #PatExp Garry Perry Alison Dowling

Our Voluntary Services Team plays a crucial role in patient experience with their compassion and dedication🌟Thank you for being the patient experience💙 #PatientExperienceWeek #PEW2024 #PXWeek Garry Perry Andrew Rice

Our PALS Team are a beacon of support, ensuring every patient's voice is heard and concerns addressed promptly. Their dedication enhances the patient experience!
Caroline Whyte MSc BSc RN Lisa Carroll Alison Dowling
#PEW2024 #PXWeek #PatExp