Oooh this looks like a very cool role. Working with a great team and lovely CEO. I understand The King's Fund will be working on a new strategy soon too, so excellent time to get in on the act. Check it out folks. :)

Honestly so pleased to see this. Recognition from NHS England of need to focus on #admin to improve patient experience and outcomes. Shows a real response to what patient groups been calling for over a number of years. Looking forward to working with the collab #Getthebasicsright

This story shows why NHS translators matter:

“Because she didn’t want to talk about personal issues in front of her son [who’d been asked to step in to interpret] she did not explain where she was feeling pain. By the time her cancer was diagnosed it was too late for treatment.”

A balanced analysis of recent data on workforce race equality from my brilliant colleague Shilpa Ross

Why I am an Orthopaedic Surgeon

I asked for opinions from fellow surgeons in advance of a talk I’m giving to local trainees today

I found the responses uplifting, and hope you do too

#orthotwitter BOA British Society for Surgery of the Hand STASH

Latest BSA The King's Fund showing the difference between the political narratives on tax & spend which prioritise tax cuts and what the public actually want to see for public services.

Good to see Demos publication on the everyday harms caused by poor NHS communication used by Dan Wellings The King's Fund. Poor comms is big driver of dissatisfaction and reducing people's confidence in the NHS. If you can't even get my appointment letter right...

“It purred like a Rolls-Royce. It was a brilliant time to work in the NHS. What’s happened is a slow motion car crash.'

Speaking to Ben Kentish, Phil Whitaker reflects on public satisfaction in the NHS hitting a 40-year low.

No escaping the big, depressing NHS story today. But the British Social Attitudes research finds that satisfaction with #socialcare is even lower than for the NHS. There’s also new data e.g. about the amount of contact the public has with social care. A thread >>>

Part of the Labour narrative on today's low NHS satisfaction rates is that it has been turned around before. And that's true. But as I explain in this thread, there are some big differences between 1997 and now. The task is bigger, harder and will probably take longer. 👇

Headlines from today’s British Social Attitudes survey findings on public satisfaction with the NHS & social care outlined here by my colleague Dan Wellings

The quality of clinical care is not, by and large, the issue when it comes to satisfaction with health services. The quality of communication is. 🧵👇

Always good to see SoS engaging with our work. On particular point about comparison with Wales, accuracy is important. When we analyse BSA we look at differences both over time and between groups and write up when those differences are statistically significant. It isn’t. (Contd)

Our research revealed that poor communication is one the public’s biggest issues with the NHS and a cause of their growing dissatisfaction.
telegraph.co.uk/news/2023/11/2…

Found this work incredibly helpful when writing up this year's findings

What does a decrease in public satisfaction with #NHS and social care services tell us in a general election year? Read more from Sarah Woolnough and Thea Stein who explore what the British Social Attitudes survey results mean in this context. ⬇️ kingsfund.org.uk/insight-and-an…