At the #FIASummit2022 - The sustainability of underwriting & advice #Insights #Trends #Innovation #hype #FindingSolutions

Excited to join the FIA at the #FIASummit2022 ! Looking forward to gain insights on “The sustainability of Underwriting & Advice” #whyCIB

And that’s a wrap. Well done to FIA on an on-point #FIAsummit2022 Thanks to all the sponsors. COVER

Karen Naidoo Old Mutual Insure MD provides the last presentation at a very successful. Too much talk & not enough action on #customercentricity #FIAsummit2022 FIA COVER

Old Mutual Insure shares their 5 Commandments to Customer Centricity
◦Start at home with employees
◦Treat customers as friends.
◦The customer is not always right
◦Power to the customer
◦Customer Joy
#FIAsummit2022 FIA COVER