Join this week’s #CIOchat 2-3 p.m. ET Thursday Becoming the CIO Every Company Wants

Myles Suer

Martin Davis | CIO Myles Suer Constellation Research Dion Hinchcliffe It took me a while to find a copy that had the credit.

Dave has the original here in his first featurrd doc if anyone wants to use it

linkedin.com/in/dave-clark-…

Myles Suer Anthony McMahon 🥝 🇳🇿 Constellation Research Dion Hinchcliffe Oooh, Dion has competitive!

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A3: It starts and ends with the basic principles of org. Change Management. The CEO has to paint the picture of the burning platform, draw the picture of the future utopia, then paint the yellow brick road to get there.

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A4: The base layers of the tech stack, especially good data.
As the saying goes “it’s hard to be strategic with your pants on fire”. I know misusing it a little.

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Myles Suer #CIOChat A3 - Lots of asking questions and listening. It's really important to bring people along on the journey and give them the opportunity to learn along the way. If you can give a safe space for learning you can bring some excitement for the future.

#CIOChat Great chat today. Next Chat Topic: Becoming the CIO Every Company Wants

A4: A stable core, resilient network, and clean data set.

Basically, the bottom 3 layers of the single stack.

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Myles Suer #CIOChat A2 - Listen. Find the quick wins. Solve some pain points. Figure out the language that will resonate to tell the story for bigger change.

Myles Suer #CIOChat A4 Virtualization would be a useful one; to avoid the cost and pain of integration. Imo it's strategy before technology.

A4: It's not about technologies, but the state of foundational services matter. How is the business perception of the IT services provided? The #CIO will have a hard time earning trust when experience is poorly perceived. Get it done first, earn trust along the way. #CIO Chat

A4.2 By experiences I mean at least user experience #UX and employee experience #EX . They needed to be stable and predictable. When we introduce change or transformation we (usually) shouldn't shock the experience and we should leverage existing trust. #CIOChat

A4 Technologies as well as experiences. The systems need to work regularly and not go down. Doesn't matter really which ones, just that 'dial tone' exists. The data though needs to move up on a maturity index to be useful and reliable. #CIOChat

Joanne Friedman Myles Suer I'm a big fan of getting out and talking to people.

Myles Suer #CIOChat A1 - We really need to break digital transformation down into its components and talk about the benefits of each. If digital transformation requires changing systems or connecting data, talk about the benefits of those to get peers onboard.

Myles Suer Sorry, rolled in late. Was building trust with my CEO... #CIOChat

Myles Suer A3 trust is built over time, and CEOs can demonstrate their commitment to the well-being of employees during #digitaltransformation . By fostering an environment of transparency, empathy, and fairness “at 460 degrees”, CEOs can mitigate concerns about job security #CIOchat

Myles Suer #CIOChat A3 they engage the workforce at the earliest possible point of the process, envisioning