Your programs are a big deal, covering lots of people and transactions. Our scale makes us a CX partner of choice for the nation’s largest programs. We can help yours too.

Learn how: Navient.com/BPO

#governmentexperience

Looking for your 1098-E form this tax season? Log in to your account on Navient.com and select 'Tax Statements' in the left menu.

Visit our convenient online help center for more FAQs: navient.com/loan-servicing…

Michael Smith, Senior VP and CHRO at Navient, reveals the compelling reasons why Diversity, Equity, Inclusion, and Accessibility (DEIA) stand tall among the top 5 strategic priorities for his company.
full video here: youtu.be/umpFbagB_3w

On Feb. 15, our #NavientBPO colleague Ken Duncan will be at the NASWA Winter Policy Forum in DC. Ken looks forward to connecting and sharing latest government #CX best practices.

Level-up your program’s CX at navient.com/bpo/contact-us

#governmentexperience #contactcenter

5 tips for #CX technology success: real-time analytics; maximum automation; minimum manual processes; always-on self-service; and scalable systems.

More best practices at Navient.com/BPO

#govtech

CX challenges? High staff #turnover ? A modern, omnichannel constituent experience can solve both.

Discover solutions at Navient.com/BPO

#governmentexperience #contactcenter #govtech

Boys & Girls Clubs of America and Navient launched a digital program to help families prepare for college. Find activities to learn about college costs, how to find scholarships, understand financial aid, and understand student loans. Visit myfuture.net/activities to get started!

#NavientBPO team enjoyed connecting with agencies and discussing #CX solutions at ACT-IAC CX Summit!

Do your New Year’s resolutions include enhancements to your program’s constituent experience? Check out our guide: images.navient.com/Navient/web/Tr…

#governmentexperience #contactcenters

The ACT-IAC CX Summit is coming up on Dec. 7 in Arlington, VA. Now is the perfect time to set some New Year’s resolutions for solving your program’s #CX challenges. For insights and best practices, visit navient.com/bpo/transformi….

#governmentexperience #contactcenters

On December 7, the #NavientBPO team will be at the ACT-IAC CX Summit in Arlington, VA. Dozens of agencies will gather to explore the best practices that are transforming government customer experiences.

Looking to enhance your program’s #CX ? Contact us: navient.com/bpo/contact-us

#MemberNews : Congratulations to Navient, who was recently named a best place to work for caregivers bit.ly/3ZA29Wr

#netde #debiz

That’s a wrap! Our Navient BPO team enjoyed reconnecting with friends and partners at #NASWASUMMIT23 . Many thanks to our incredible host, NASWA. Did you catch our 30-second video? Here it is again, to help you start to reset your CXpectations. #governmentexperience

We're looking forward to #NASWASUMMIT23 in Los Angeles. Will you be there? If so, stop by booth 52 to say hello. Let’s discuss solutions to your #CX challenges: technology, automation, staffing, constituent expectations, or anything else that’s on your mind. #governmentexperience

If you’ve been recently impacted by the wildfires in Hawaii, you may be eligible for disaster relief. Find out if your area qualifies here: navient.com/loan-servicing/

#HappyPrideMonth from #TeamNavient ! 🏳️‍🌈

One of our core Navient values is we are always #StrongerTogether . That's why we support and uplift the LGBTQ+ community each and every day to achieve a more equitable workplace where everyone can thrive.

#PrideMonth #PrideMonth 2023

This #MemorialDay , we honor the brave individuals who paid the ultimate sacrifice for our freedom, and support those who serve overseas and here at home.

Did you know Navient has a team dedicated to helping servicemembers navigate their options?

Call the Military Benefits Team at 855-284-4879, Monday through Thursday 8 am – 9 pm & Friday 8 am – 8 pm ET.
navient.com/loan-servicing….

#MilitaryAppreciationMonth #MilitaryBenefits

It’s never too early for young people to start planning for life after high school! Boys & Girls Clubs of America offers tips to help students and families through the college- and career-planning process.

Boys & Girls Clubs of America #GreatFutures #DreamBig bgca.org/news-stories/2…

Our financial priorities may change throughout our lives, but financial responsiblity is important at any age. Check out these unique tips for each generation to stay on top of their game!

gobankingrates.com/money/financia…

Earnest has you covered this #FinancialLiteracyMonth with this simple debt-reduction strategy that anyone can follow: earnest.com/blog/debt-redu…