Most customers place greater value on efficient experiences—ones that are quick, simple, & even forgettable.

Read CSG’s 2024 State of the Customer Experience report for steps you can take to create effortless experiences in the ultimate #CX sweet spot 👇 spr.ly/6010b8stQ

Are you going to Nashville for Forrester CX Summit NA June 17-20? Connect with our team to learn how you can create effortless experiences for customers, fueling the path to experience-led growth and operational cost savings.

Request a meeting here 👇 spr.ly/6012bBWI4

Hear Finn Kornbo, Executive Director Product & Development at CSG, participate in the panel session 'Billing, Charging & Settlement' tomorrow at GSMA WAS#19.

If you're attending, add this to your schedule! 👉 spr.ly/6016wQeIq

#Innovation #Billing

CSG has been helping telecom operators worldwide to protect and improve interconnect margins & improve the CX through comprehensive billing, rating & revenue management.

Don't miss out! Request a meeting with our experts at GSMA WAS#19! 👉 spr.ly/6015wtaSz

Join CSG's session in the Amazon Web Services Learning Lounge to learn how we're using generative #AI and Amazon SageMaker to revolutionize customer retention. 👉 spr.ly/6012wQi56

📆 Tuesday, April 16, 10:15 AM PT #NABShow

📊 The data your company gathers is only as good as the tools you have to process it. Read this #blog post to learn more about how CSG’s #customerjourneyorchestration software can help you best utilize the data you’re gathering.

#CX #customerexperience spr.ly/6019wWrMt

Join us for the latest Tech Talk with CSG on April 24th! Industry leaders from Appledore Research, Amazon Web Services, Optus & PLDT Inc. will share how #CSPs are leveraging #AI .

🌏 APAC spr.ly/6018Z7iGa
🌏 EMEA spr.ly/6010Z7iGI
🌏 North America spr.ly/6012Z7iG0

#telecoms

Hear Finn Kornbo, Executive Director Product & Development at CSG, participate in the panel session 'Billing, Charging & Settlement' at GSMA WAS#19 on Tuesday, 16th April.

If you're attending, add this to your schedule! 👉 spr.ly/6016wKhmK

#Innovation #Billing

What were the hottest topics at #MWC24 ? 🔥

Our blog dives into #AI , #APIs and the transformation of communication service providers (CSPs) into #techcos . spr.ly/6019wEMO1

Learn how #CSPs are using #AI to drive predictive #customerexperiences , revenue growth and operations in just 45 minutes! Reserve your spot for our session on April 24th:

🌏 APAC spr.ly/6018ZAALI
🌏 EMEA spr.ly/6012ZAAL2
🌏 North America spr.ly/6014ZAAL4'

Want to keep customers for the long haul? Preemptive customer service is the key to building lasting relationships that protect your business. Discover the secret in our latest #blog ! 👇

#CustomerRetention #JourneyOrchestration #CustomerExperience spr.ly/6017Zv23J

Our #PeopleFirst culture empowers a bold future for people and planet through the #PowerOfAll . 🌎

Today, we are excited to share our 2023 Impact Report, outlining our commitment and progress toward sustainability and social impact.

Learn more 👉 spr.ly/6013ZLn51

⌛ The countdown begins! We are just one week away from Adaptive Spirit's annual event!

Will you be attending? Connect with any of our CSG #AS2024 attendees in Vail, Colorado! ➡️ spr.ly/6013Zg3sb

Our CFO Hai Tran met w/StrategicCFO360 to talk about best practices for finance leadership and the impact of rooting your decision making in data. Learn why he thinks 'the modern CFO is not just a business enabler, but a more holistic business partner' 👉spr.ly/6015Z5qYb

We’re proud to be recognized as a Niche Player in the 2023 Gartner®️ Magic Quadrant™ for CPQ. Discover why CSG is recognized based on its Completeness of Vision and Ability to Execute. Read the #blog to learn more. 👇

#CPQ #CSPs spr.ly/6010ZOBIs

Effortless #customerexperiences beat unforgettable ones. How can brands create the quick and easy #interactions customers want? By leading with empathy.

Start with the five strategies in our latest blog post to bring empathy to #CX . 👇 spr.ly/6017khN0L

Hear Chad Dunavant discuss how CSG supports its customers in leveraging #AI to turn data into better #customerexperiences , with the release of the TM Forum AI in Telecom report, sponsored by CSG.

Gain insights from the report here 👉 spr.ly/6013kfPIX

#telco

We are a proud Silver Sponsor of Adaptive Spirit again this year!

We are looking forward to #AS2024 and hope to see you there! 👉 spr.ly/6011kLuFJ

Delighted to have CSG back with us again and looking forward to greeting them and their partners trackside very soon! #CSG #EXCELR8Motorsport #BTCC

The word is out! Eric Carrasquilla, our president of #CustomerExperience , is CMSWire.com 2024 Customer Experience Leader of the Year 🥇

CMSWire''s most prestigious accolade recognizes his 'tireless efforts to improve the customer experience.'

Learn more: spr.ly/6011k6xhW