In-person #shopping is popular for #Mother ’sDay—are you prepared, #retail ? Verint can help! buff.ly/3JP6Kxb#Digital #Automation #CX #Convenience #Flexibility #CX Automation #CustomerSatisfaction #BetterOutcomes

📣 Big CX News from Salesforce, Zendesk, Pegasystems & Verint📣

Popular stories from the last week that you may have missed. ⬇️

eu1.hubs.ly/H08Xjg50

#BigNews #CX

Need higher #productivity ? See how Mphasis helps a leading U.S. #healthcare provider improve employee productivity with Verint buff.ly/3QzJ8QP Rob Lamoureux #Visibility #Compliance #Performance #EmployeeEngagement #CX #CustomerSatisfaction

Some key insights on how #AI is reshaping #CX and CRM! Verint's Daniel Ziv shares insights on leveraging #GenAI and natural language enhancements for smarter automation. Dive deeper into the possibilities on buff.ly/44rWGU9

.Verint wins multiple #MetriStar Top Provider awards including #AI Bots, Voice of the Customer & Self-Service Knowledge Management! A big thanks to our customers & #CX leaders for recognizing our impact in the Metrigy's 2024 global study. Details at buff.ly/3wnTV9K

Real-time alerts and insights from Verint's #AI dashboards empower contact center teams like never before. Find out how in destinationCRM: buff.ly/3UHuCJl

Leading the way with #generativeAI using Amazon #Bedrock ! Verint’s Ian Beaver shares key insights on transforming contact centers, harnessing #LLMs in the #cloud to improve operational efficiencies and drive innovation: buff.ly/4b2F5Vw

.Verint Secures Eight-Figure Contract with Major Retailer zurl.co/PeLc CX Today Liz Miller explains why this is so unique, stating that “all other providers have started with the systems and tried to accommodate work.”

Big news! Verint has inked an eight-figure contract with one of the world's largest retailers to improve #CX automation and contact center efficiencies through its open platform and #AI powered bots. Read more CX Today: buff.ly/4dpZzZY

Early adopters of #AmazonBedrock from Alida and Verint shared lessons learned about incorporating #generativeAI into #appdev workflows, from managing cloud costs to writing prompts. #genAI techtarget.com/searchsoftware… via @techtargetnews

Verint Secures Eight-Figure Contract with Major Retailer 🤝

Verint's Open Platform and specialized bots will be leveraged to enhance CX automation.

eu1.hubs.ly/H08Wx2W0 #cx #cx news #ccaas

Explore what's new! Introducing #VerintCommunity 13—the latest version of Verint’s #OnlineCommunity and #Self -Service solution buff.ly/3xYvXmb Jon Allen #Feedback #CX Automation #Support #Engagement #AI #CX #Digital #VoC #ConversationalAI #Efficiency #Loyalty

Good News: Verint has been selected by a prominent global retailer to improve customer experience using AI-powered #bots on the Verint Open Platform. Improving #CX through automation is the key to delivering #AI business outcomes. buff.ly/44vjpib

Managers: Do you need more time in your day? See how Verint #bots unlock managers’ #productivity buff.ly/3Qpn9vZ #AI #CXAutomation #Efficiency #Capacity #Automation #Forecasting #Hiring #Flexibility #Quality #Retention

.Verint’s John Bourne explores the pivotal shift of #contactcenters to the cloud and highlights the vital importance of maintaining agent flexibility and wellness on buff.ly/3U9PJm5 via Cisco

.Verint’s team of #AI -powered quality #bots automate contact center quality management. They analyze interactions across all channels, allowing supervisors to focus on improving #CX . Discover how at buff.ly/3UbUyLt via CX Today

What is a #digital contact center? It benefits customers + the employees who work there. Find out how! buff.ly/3QhfY95 Verint #VerintOpenPlatform #CX Automation #AI #Automation #KnowledgeManagement #SelfService #IVAs #CX #Data #NoSilos

🚨 Just Announced - Four providers earned the Metrigy #MetriStar Top Provider Award for Self-Service Knowledge Management Platforms! Report linked below. Congratulations to:
⭐️ Bloomfire
⭐️ NICE
⭐️ Salesforce
⭐️ Verint
#SelfService #CX #KnowledgeManagement
metrigy.com/product/2024-c…

🚨 Just Announced - Four providers earned the Metrigy #MetriStar Top Provider Award for Voice of the Customer (VoC) Platforms! Congratulations to:
⭐️ NICE
⭐️ QuestionPro
⭐️ SMG - Service Management Group
⭐️ Verint

#VoC #CX #VoiceoftheCustomer

metrigy.com/product/2024-c…

Verint Showcases Its Team of Bots That Automate Contact Center Quality Management 🤖

The specialized bots team up to analyze 100 percent of #contactcenter conversations 👇

eu1.hubs.ly/H08MQ1x0 #cx #cx news #ccaas #conversationalai