FFT Focus – Listening to families and carers💙 #fftfriday #feedback
You can find more information about the work we are doing to support families and carers on our dedicated page – lscft.nhs.uk/carers
Jenna Matthews @LesleyP22 hellomynameis Paul 💙RN MA OStJ Lancashire & South Cumbria NHS Foundation Trust Maria Nelligan 💙
First up this #FFTFriday , we take a visit to the Labour Ward UHCW NHS Trust.
This patient felt that they received an amazing experience from all the kind, caring and supportive staff.
#WhatMattersToYouMattersToUs #FFTFriday
Arts and crafts?👩🎨 we would love to see! Wordsworth Ward Amy Hartley hellomynameis Paul 💙RN MA OStJ Lesley Whittaker #FFTFriday
Moving on this #FFTFriday , we head over to Ward 20 UHCW NHS Trust.
This patient's family wanted to say a #ThankYou for the care given to their mother.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday visit this week is to Ward 31 UHCW NHS Trust.
This patient wanted to say #ThankYou to all the staff for the excellent care and treatment that they provided to their loved one.
#WhatMattersToYouMattersToUs #FFTFriday
Every week we receive lots of great feedback for our teams via our Friends and Family test.
This week we're sharing this great comment from a patient who was cared for by the team at LGI ward L10 #FFTFriday
If you'd like to share feedback, please visit: leedsth.nhs.uk/patients-visit…
This week we're sharing this great comment from a patient who was cared for by the team on Ward J06 at St James's. #FFTFriday
If you'd like to share feedback about your experience of care in our hospitals, please visit: leedsth.nhs.uk/.../the-friend…
Welcome to Friends and Family Test Feedback Friday! 💙
'Reception staff, dental nurse, and dentist where super friendly and put me at ease straight away. Amazing and efficient service with a smile. Thank you.'
Well done to our East Dental Services! #FFTFriday
It’s #FFTFriday !
We’ve got the Friday feels, with Friends and Family Test feedback from a parent who visited our Emergency Department at CRH. 'The care was absolutely amazing. They played with my child which made our time in hospital a lot easier, as they felt less anxious'.
Welcome to Friends and Family Test Feedback Friday! 💙
'The staff guided me very well and was very supportive of me and encouraged me. The team was very professional. Everything was outstanding.'
Well done to our Central and West IRS! #FFTFriday
This week we're sharing this great comment from a patients parent who was cared for by the children's hospital #FFTFriday
If you'd like to share feedback about your experience of care in our hospitals, please visit: leedsth.nhs.uk/patients/suppo…
This week we're sharing this great comment from a patient who was cared for by the Vascular Surgery Outpatients team #FFTFriday
If you'd like to share feedback about your experience of care in our hospitals, please visit: leedsth.nhs.uk/patients/suppo…
#FFTFriday Our teams Leeds Teaching Hospitals certainly ooze compassion & empathy providing person centred care🫶🏼🙌🏼 #peopleattheheartofallwedo
“Excellent care, very caring and polite staff. Professional attitude.” What lovely feedback for J27H! acute med LTHT #FFTFriday #WhatMattersToYouMattersToUs
“Mia is fantastic so encouraging she helped me so much with my broken elbow I just couldn’t imagine I was ever going to recover but Mia did I just wanted to thank her for that & thank the NHS for everything too.” Well done Physiotherapy, Chancellors Wing! Leeds TH Physio #FFTFriday
“All the staff on the day unit were absolutely amazing, they were extremely welcoming, made my son feel comfortable, explained every step in ways we could understand and reassured us throughout. They were happy, fun and caring.” Well done L49! Leeds Children's Hospital #FFTFriday
“Staff exceptional. Friendly, knowledgeable and respectful.“ Great feedback for the Immunology & Allergy Service! Chapel Allerton Hospital CSU #FFTFriday #WhatMattersToYouMattersToUs
“I Was dealt with care and kindness. And i was so scared an anxious with my COPD, doctors reassured me i was in safe hands. Many Thanks.” What lovely feedback for J28! acute med LTHT #FFTFriday #WhatMattersToYouMattersToUs
“Really nice, polite , professional people, procedure was seamless from arrival to departure. Well done NHS.” What lovely feedback for L26! LTHT Theatres #FFTFriday #WhatMattersToYouMattersToUs