Pretty much!

New research with my colleague J. P. Gownder (கவுண்டர்) on how to make Hybris working work for the long term. forrester.com/report/how-to-…

Jeff Bezos to step down as #Amazon #CEO : What next under Andy Jassy?

information-age.com/jeff-bezos-ste…

James McQuivey Paul Miller Lauren E Nelson Forrester Todd McKinnon Okta

Kudos to #comcast ! We’d been having intermittent internet outage issues and 2 weeks ago they dispatched a tech to troubleshoot the box in our yard without us even calling. No more problems since.

New #ForresterPodcast Alert: the latest episode of #WhatItMeans features James McQuivey, David K. Johnson, @AHewittAnalyst, & me talking about how companies & #government adapted #EX programs in 2020. Enjoy! #EmployeeExperience #GovernmentEX

forr.com/3m99ZBy

Thank you as well, Vishal! Always a pleasure to work with you.

Join Peakon, a Workday company, Forrester and QinetiQ Group leaders for a live Q&A discussion to better understand the employee experience and the drivers behind change. Register today shrm.co/PeakonWebinarT! #hr ps #hr #leadership #employeeengagement #employeeexperience David K. Johnson

We will miss you, John.

.David K. Johnson of Forrester does the research, and vendors Confirmit Qualtrics Medallia InMoment weigh in on employee experience management tech.

Don't forget — our #ForrWebinar with David K. Johnson and James McQuivey is tomorrow! Learn:
1️⃣ Why investments in #EX are important
2️⃣ How these dynamics impact #IT leaders and orgs

Register here: forr.com/2EnIrrs #FutureOfWork

Did you know that employee trust is worth a 6% increase in incremental revenue growth?

David K. Johnson James McQuivey #ForrWebinar #FutureOfWork

2 hour wait for grocery pickup at @Kroger in Mechanicsville tonight. We’d be happy to pay a more to have a better CX around this process.

The Time Has Come forr.com/2UrnK3l via @Forrester - I've never been prouder to work for Forrester than I am in this moment.

Did you miss last week's webinar on building a modern #EmployeeExperience ? Watch it now to get a #DigitalWorkplace blueprint from featured guests Forrester’s David K. Johnson and ING’s Joris Kok & Sander de Bruijn. ow.ly/Ipro50yNaO4

I just earned the 'Cheers To You! (Level 6)' badge on Untappd! untp.beer/s/b632944631

Wonderful experience with #unitedairlines reservations line this evening. Gary was so kind and empathetic, told me of the wonderful changes the airline has been making to improve their EX. Way to go, United!!

#TSA please please take action to reduce the security line at the A terminal checkpoint at Newark. Opening one of the idle lanes at peak times like this would go a long way. It’s backed up every time I fly through here.

My friend and colleague Craig LeClair, talking about his book: “Invisible robots in the quiet of the night” #UiPathForward Get it, Craig!

A company built on humility. I like that too. #UiPathForward